Doesn't treat right from a dealer
3 Answers
Your issue is between you and the dealer, not this forum. Suggest you go past the salesman and discuss this with their management.
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I hope you got this promise in writing!
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A used car usually has second key. Especially a M B! Sometimes the person who traded it in did not have it or lost it. Also if it is a M B certified pre owned it is part of this certification. Try talking to the general sales or used car manager.