Toyota Canada does not publicize the age and kilometre accrual requirements of its certified pre-owned (CPO) vehicle program, which is referred to as the Toyota Certified Used Vehicle (TCUV) program. However, to qualify for the program, a Toyota vehicle must pass the automaker’s meticulous 160-point inspection by a Toyota factory-trained technician.
Warranties
All Toyota certified pre-owned vehicles are sold with a minimum 6 month, 10,000-km powertrain warranty. This is achieved either through the remainder of the factory warranty or, if required, an additional powertrain warranty that is effective from the time of the purchase. These warranties are not transferable. Optional extra care protection is available for an extra charge, referred to by Toyota Canada as service agreements, which may be transferable to a subsequent owner.
Perks
Roadside assistance
Toyota Canada CPO vehicles are covered for 24-hour roadside assistance for the duration of the vehicle’s remaining factory warranty and a minimum of 12 months. For example, if a CPO vehicle is purchased 12 months after the vehicle was first registered, then the vehicle would have 24 months of roadside assistance coverage remaining. If the used car is 5 years old, then the selling dealership would add a six-month powertrain warranty and 12 months of roadside assistance to meet TCUV program requirements. Features of Toyota Canada’s roadside assistance include mechanical breakdown and accident towing, winching, tire change, battery boost, lock-out service, fuel delivery, trip interruption, and travel planning.
7-day, 1,500 km Exchange Privilege
Should the buyer not be satisfied with the vehicle, it can be exchanged for another pre-owned Toyota vehicle from the same Toyota dealer's inventory within 7 days or 1,500 kilometres of the original purchase.
Complimentary First Oil Change
The first oil and filter change performed after the certified used Toyota vehicle purchase is free of charge.
Vehicle History Report
All Toyota CPO vehicles come with a complimentary Carfax vehicle history report.
Special Financing Rates
Toyota CPO vehicles are eligible to receive special certified used vehicle rates and terms through Toyota Financial Services.
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