Volvo Certified Pre-Owned: The CarGurus CPO Guide

by Stephanie Wallcraft

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Volvo offers a certified pre-owned vehicle program (CPO) for its vehicles that meet certain criteria. To qualify for the CPO program, the Volvo car or SUV must:

  • Have fewer than 120,000 kilometres
  • Pass a 170-plus-point inspection
  • Be fully reconditioned according to Volvo’s pre-owned vehicle checklist and standards

Warranty

All certified pre-owned Volvo vehicles are covered by a 6-year, 160,000-kilometre comprehensive warranty. The company specifically excludes some parts, such as common-wear items like tires, brakes, and fluids. The standard warranty does not include a deductible for covered service. An additional 4-year, 80,000-kilometre extended warranty can be purchased for an additional cost.

Once the warranty has expired, in the event of vehicle disablement, the vehicle remains eligible for towing service for life. Volvo will arrange to have the car towed to the nearest authorized Volvo retailer within a 50-kilometre radius at no cost.

All warranty plans are completely transferable to a subsequent owner. Coverage is provided anywhere in Canada and the United States.

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Perks

Emergency Roadside Assistance

The Certified by Volvo comprehensive warranty includes a complimentary 24-hour roadside assistance program for the same duration. The service offers:

  • General Roadside Services: The roadside provider will perform tire replacement, lockout service, vehicle refueling, and battery charging (to allow the driver to reach the closest charging/fueling station), or perform a battery jump.
  • Emergency Services: In the event of a mechanical failure or breakdown that renders a vehicle inoperative, Volvo will arrange vehicle transportation to the nearest Volvo dealership. Pure Electric or Hybrid vehicles may also be towed to the nearest charging centre if necessary due to a discharged battery. In the event of a traffic accident, Volvo will arrange towing to a certified Volvo collision repair facility. Contacting emergency services on behalf of the driver is also included.

Customers can press the On-Call button or the SOS button to access these services on eligible vehicles. Volvo customer support and roadside assistance are available 24 hours per day, 7 days per week.

Volvo On Call

All Certified by Volvo vehicles with a model year 2015.5 and newer come with a complimentary 1-year subscription to Volvo On Call. This mobile app offers connected services that allow the owner to lock, unlock, remote-start and climate control the vehicle remotely, access to roadside emergency services, and more.

Vehicle History Report

All Volvo used certified vehicles come with a complimentary Carfax vehicle history report.

Subscriptions

All Volvo CPO vehicles come with a 3-month trial subscription to the SiriusXM satellite radio.

Special Financing

Volvo offers special offers and terms for its CPO vehicles that may include rates as low as 0.99%, up to 75-month terms for loans, and programs for recent graduates. Certified by Volvo financing rates are reviewed monthly.

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Stephanie Wallcraft is a multiple award-winning professional automotive journalist based in Toronto, Ontario, Canada. In addition to CarGurus Canada, her byline has appeared in major Canadian publications including the Toronto Star, National Post, and AutoTrader ca, among others. She is the President of the Automobile Journalists Association of Canada.

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