Did not drop fuel tank for pump replacement

Time to complain, make sure you take photos and I would take that car back and get my money back for the repairs and go somewhere else to have the repair done....It's guys like this that make good shops look like they are all A***H***LES

I did take a couple pictures.. I just can't figure out why they would splice the wires..it is my understanding they plug in.. but you have to drain and drop the tank...now that the wires are spliced not sure there is any going back... Does anyone know why they would not drop tank to make this repair.. wish I knew more but unfortunately I am at their mercy for the most part.

They are lazy and wanted a quick buck from you and they would or have done it to other people. Stand you ground and get all your money back...

Pretty sure it is a certified shop.. Have used them before. Car is old I understand and I would be ok saving money on a repair if mechanic told me and/or explained how to fix something on the cheap being as I only intend to drive the car another year maybe 2. My mechanic near work showed me the bolts to drop the tank and said you can tell they had not been touched...Just trying to get my ducks in a row before I confront them.

More details to the story...I had planned on taking car to mechanic I know near where I work... had an issue where car had problems starting...would crank fine but would not kick over... was at a gas station...called AAA to have it towed but about 5 minutes before they arrived it started so I cancelled the call.. Started fine a few times after but had planned on taking in on Monday...Saturday went to the store and came out and would not start.. went back Sunday and still would not start so I had it towed to shop near home... preferred shop on AAA's list from this location. Shop ran diagnostics and replaced ignition coil but since I had it there had them do oil change and check why car's check engine light was on..Knew car had been misfiring... $300.00 to replace ignition coil and oil change...call me and now say I need fuel pump...now $800.00....check engine still on... run diagnostics again... misfire in cylinder 4... now $1100... turn car over to me and fuel gage fails and light back on... mechanic had said he had issues with this after first test drive... Now they tell me problem with gage is in the cluster... car won't pass inspection because gage is part of electronic message center and triggers check engine light.. can't quote price on fix.. very suspicious so I say dont even bother.... can't help but feel fuel pump might not have ever needed to be replaced.

I would go over there and kick somebody right in the nuts.

There is a loom on top of the vertical mounted tank. Very hard to get to without lowering the tank. They cut your wire and then re-spliced them with a jumper to keep from lowering the tank. Truthfully it should have been engineer that way in the first place. But it inst ....They must have spliced something incorrectly.

The Lincoln town car, space Mercury Grand marquis, space and Ford crown Victoria all have gas tanks made to where they do not have to be dropped to replace the fuel pump sender assembly. The wires and questions that have been cut and spliced go to the top left hand side of the gas tank and are to the gas tank pressure sensor for the EVAP system you can unplug that but it is a little bit difficult. It sounds like this shop damage to sending unit putting it back in the tank I would definitely go get your money back I hope you did already. There's one posted earlier shops like this make the rest of us look like crooks. They give us all a bad name lot of us tried to do good honest work and provide a good service to our customers. Good luck and good motoring