very poor customer service

Asked by Guru9B2W2S Jun 29, 2021 at 03:50 PM about the 2019 Honda Civic Hatchback

Question type: General

Why can't I get thru to someone on the phone. I've been on hold for over 30
minutes????? CALL ME 603-433-0325

2 Answers
41,240

TDolby answered 3 years ago

email Cargurus at user_support@cargurus.com. This is a public area and I would take down this question to avoid Spam calls.

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157,625

James answered 3 years ago

Cargurus telephone customer service is absolutely horrible to put it mildly!! I know from personal experience! When I made the mistake of calling them to resolve an issue with my account they refused to answer my questions, refused to connect me with a supervisor, and hung up on me twice! Emailing them will get you answers quickly! Hope that helps! Jim

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