Can I review Carmax?

Asked by GuruY6NTK Sep 13, 2018 at 03:38 PM about the 2015 Lexus ES

Question type: Shopping & Pricing

Can I review the carman experience I just went through?
This was the worst experience of buying a car I have ever had. spent 3 days
trying to get an appointment. Salesman was nice put the info he printed from
his computer, and what I was told were all lies. None of the parts of the car
written on there paper work, related to the things in the car were actually there.
When i asked to see the controls etc. the salesman said he was not familiar
and would check. They didn't exist and I would have been sold this car
thinking they were there when they were not. Their solution. different car
different price, were sorry. Do not go there and believe what the give you, not
real.

6 Answers

You inspected the car and found it was not what you wanted and did not buy it? If so what is the problem?

This was the worst experience of buying a car I have ever had. spent 3 days trying to get an appointment. Salesman was nice put the info he printed from his computer, and what I was told were all lies. None of the parts of the car written on there paper work, related to the things in the car were actually there. When i asked to see the controls etc. the salesman said he was not familiar and would check. They didn't exist and I would have been sold this car thinking they were there when they were not. Their solution. different car different price, were sorry. Do not go there and believe what the give you, not real.

Cut and paste the original complaint? I have found that pretty much all car dealers cut and paste a generic spec for cars which is why you need to verify the accuracy. It was your choice to wait 3 days. I would have walked in or gone somewhere else.

Your Answer:

ES

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