Why does the remote start button not seem to work properly?

Hi Celeste ... I can't recall hearing that AC is disabled on a remote start in any vehicle, and I can't imagine why it would be in your Durago. If the AC comes on when you start the car that may make it a "feature" but I can't imagine it. Try making sure your AC is running when you turn the car off and then try the remote start and see if the AC is cut off. Or talk to your sales person at your dealership. He should be happy to drive out and demonstrate for you. Good luck!

The Remote Starting System allows the vehicle to be started up to 300 feet (91 meters) away from the vehicle using the remote keyless entry key fob which is part of your ignition key. In order to remote start your vehicle, the hood, liftgate, and all of the doors must be closed. To remotely start your vehicle, press the “Remote Start” button twice within 5 seconds. To indicate that the vehicle is about to start, the parking lights will flash and the horn will sound briefly. Once the vehicle has started, the engine will run for 15 minutes. To cancel remote start, press the “Remote Start” button once. To enter the vehicle while the engine is running during a remote start, you must first unlock the vehicle using the “Unlock” button on the key fob. After the vehicle is unlocked, you have 60 seconds to enter the vehicle, insert the key into the ignition, and move it to the RUN position. Otherwise, the engine will cancel remote start and automatically turn off. Remote start will also cancel if any of the following occur: If the engine stalls or RPM exceeds 2500. Any engine warning lamps come on. The hood is opened. The hazard switch is pressed. The transmission is moved out of P (Park). The brake pedal is pressed. The vehicle can be started remotely up to a maximum of two times. The vehicle is also allowed a maximum of one failed start. This can occur when the remote start sequence was initiated but cancelled before the engine begins to crank or the engine stopped cranking without starting. After either of these conditions, or if the Vehicle Theft Alarm is alarming, or if the PANIC button was pressed, the vehicle must be reset by inserting a valid key into the ignition and moving it to the RUN position, then back to LOCK.

I have a 2020 Dodge Durango GT, I push my remote startvheard the horn, and my vehicle did not start Why??? I did remove the key yet I put it back immediately