I was sent on a wild goose chase by a car dealer in VA and it cost me dearly who can I make a formal complain to and how can I recoop that loss ?

Asked by mellomac Dec 03, 2014 at 10:43 AM about the 2008 Audi A5

Question type: General

I saw a car listed on your site Carguru, being sold by GN auto sales in Verginia, I spoke to a sales person named allen who assures me the car is in great condition and there is nothing wrong with it. After getting the loan I reached out to Allen from said GN auto who assures me the car was prep and ready to go and would pass VA inspection even though I wouldnt need it. I rented a car for oneway trip, driving from Connecticut to Verginia only to find out the sales person Allen who had promised to be there to close the deal was MIA on the day I was there to pick up the car. I found it starnge but then proceeded to inpsect the car which lead me to believe that this car is possibly a salvage car and there was enough evidence that the car was in an accident, also the car had on four different threads of tire that were mostly worn , the rear seat (back rest) was badly damaged to the point where it wasn't able to stay in its locked up right position .
Having spent an entire day travelling , not to mention the gas the tolls and the renta car, going back and forth only to find out this car was badly dameged , is wicked and someone needs to pay for my expenses.
Pleasev call me @ 860 845 4302 thank you

1 Answer

30,865

You could file a complaint with the agency in Virginia that regulates dealers. The only real evidence that you have is the check for the car , the rental agreement and your expenses to get home // that would give some credibility to your story. Also, if you did a VIN# check (CarGuru insists they be posted) and got false information you may get some results. Believe it or not .. many state agencies do get results and add to that this dealer may have had similar complaints filed ... Go for it and good luck

Your Answer:

CarGurus Experts

  • #1
    Guru9TWSF
    Reputation
    2,190
  • #2
    AudiGuruJP
    Reputation
    1,530
  • #3
    Sha Kidd
    Reputation
    940
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Audi A4
32 Great Deals out of 722 listings starting at $1,500
Used Audi S5
5 Great Deals out of 118 listings starting at $9,995
Used Audi A6
3 Great Deals out of 116 listings starting at $7,999
Used Audi Q5
68 Great Deals out of 2,176 listings starting at $6,995
Used BMW 3 Series
69 Great Deals out of 1,205 listings starting at $1,995
Used Audi A3
18 Great Deals out of 387 listings starting at $3,977
Used Mercedes-Benz C-Class
81 Great Deals out of 1,429 listings starting at $3,499
Used BMW 5 Series
27 Great Deals out of 332 listings starting at $4,800
Used Audi A8
31 listings starting at $11,495
Used Dodge Charger
36 Great Deals out of 614 listings starting at $4,888
Used Audi S4
5 Great Deals out of 89 listings starting at $12,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.