2002 Ford Explorer V8 lost power and won't start

Asked by Sandiegomomma Oct 01, 2016 at 11:27 PM about the 2002 Ford Explorer XLT

Question type: Maintenance & Repair

My explorer started to lose power on the freeway I pulled
over to side and turned it off and when I turned it back on
it didn't start no power at all to car... not even my hazards
came on... tried to jump it.. radios and everything came on
but car still won't turn over.. bought new battery because
we thought it was the battery and still same issue. Took
out fuses and put them back in just in case they weren't in
all way and nothing still only get power(. Lights and etc)...
any ideas ... trying to fix it ourselves since me and my girls
are on our own so any helpful hints would be great.. TIA

3 Answers

74,260

The problem sound typical of an alternator which went out completely and stopped charging the battery. Once the battery went dead, everything fails. It should have restarted when you replaced the battery, even if the alternator was bad. Check your connections at the battery making sure they are clean and tight. If all is OK there, try jumping the solenoid attached to the fender well near the battery.

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