My suburban won't start.

480

Asked by dispatchrobb Mar 02, 2017 at 05:04 PM about the 1999 Chevrolet Suburban K1500 LT 4WD

Question type: General

Turn the key on and all gauges come on, and dome light comes on fine.  
security light goes off just fine.  There is no fuel pump noise that it is running
for the normal time it does when the key is turned on.  Turn the key to start,
and nothing, no clicks, no nothing.  Lights are fine, no dimming.  Tried to
Jump start, and same thing, no change.  What should I look at?

25 Answers

223,905

Would the battery be dead? or bad connections with the battery cables?

10 people found this helpful.
480

Tried jumping battery and no change. Possibly the relays or cables? I'm really hoping it's not the starter but the fuel pump not running tells me it's something else.

14 people found this helpful.
223,905

Yes that is a clue the fuel pump not running. Power is not getting threw somewhere. The fuel pump should run with the key on. Check the battery cables, at the battery, look for corrosion, clean the connections.

12 people found this helpful.
480

Battery terminals are clean, and it won't crank, so what would make the Fuel pump not run and also not be able to crank the engine either? Would a battery be able to light up the indicator lights and dome light when the you turn the key, but not run the fuel pump?

3 people found this helpful.
223,905

Having the starter not work, and the fuel pump not work, indicates a specific problem. Yes the battery can light up the dash and the dome light, even if it is low on charge. Just have to start doing some checking, like see if there is power going to the small terminal on the starter solenoid when someone is turning the key to the start position. Also need to check if power is running to the fuel pump. First thing I'm gonna say is to check all fuses, and the starter and fuel pump relays.

11 people found this helpful.
480

I've verified that the fuel pump does indeed work. But no clicking or any noise from dash when key goes to start. I'm back to thinking it's the starter or solenoid.

5 people found this helpful.
223,905

It could be like I said check to see if power is going to the small wire when someone is turning the key to the start position. If there is power there then there is a problem with the starter, or starter solenoid.

2 people found this helpful.
480

I got power to the Starter, so it's the starter. Shouldn't be to hard to replace, looks like 2 bolts and the wires to the solenoid.

6 people found this helpful.
223,905

That is on the small wire when someone is turning the key to start right?

1 people found this helpful.
480

yeah, hooked up the 12V probe tester. Turned the key, and light comes on. Even tried it with the auto start, press the button, and as it's trying to start, the light comes on, no clicking or anything from starter.

8 people found this helpful.
223,905

Then you have a starter problem. Replace the starter. Just make sure the battery cables are in good shape, clean and tight.

3 people found this helpful.
195

The "fuel pressure regulator / sensor" is a likely cause. It's only a $20 part and it's fairly simple to install. The pressure has to be about 55 psi in order to start the Suburban, and once it's running, the pressure only has to be 40 psi or so (I'm generalizing).

11 people found this helpful.
480

I replaced the starter and it starts. However it sort of starts a bit weird like something may not be lined up, but there wasn't anything that came off other than the starter. Is there possibly a shim needed for the new starter?

3 people found this helpful.
223,905

Chevy makes starter shims that you can get at the parts store. It will be trial and error process to get it right.

480

Ok, so the starter did great for a few days, a couple times it would do a slow crank at first then start a good hard start. This morning it's banging and clanking like something is broke and I can't start it like a tooth is busted off the gear.. Is that from shim wrong?

1 people found this helpful.
223,905

Gotta pull it out, look at where the wear marks are on the teeth to know what is going on. Inspect the ring gear. I know this is a head ache getting it right.

1 people found this helpful.
480

This may be a stupid question but I'm not quite understanding the shims as the bolt mounting holes are static, does not appear adjustable. How do the shims come into play, is it an in and out thing, or an up and down thing?

223,905

It is a up and down thing for adjusting the mesh of the starter gear into the ring gear. Check this out, it is a pic. of the starter with the shims to give you an idea.... https://www.carid.com/1999-chevy-suburban-charging-starting/bosch-starter-35691874.html

8 people found this helpful.
480

Ok, that makes way more sense, thanks. It did seem like it mounted up higher than original a bit, but no shims came off of original, and I was under it in a parking lot at night. Hope I didn't bust a tooth off the starter.

3 people found this helpful.
480

Ok, so the starter wasn't engaging so I used the .60 and now it seems way tight. Do I come down to the .40 or go to the .20? Or just a guess? I'm hating taking this thing off again and again.

2 people found this helpful.
223,905

You aut to be getting good at it by now, lol, and you must be talking .06 thousands, so that is tight, try the .04. Trial and error.

2 people found this helpful.
480

The .06 wasn't working, and I said tight, but I think I meant to far away, so wasn't engaging. Put the .04 on and worked great, for about 2 weeks, then wouldn't engage for a turn then engage. Sometimes worked, then sometimes would seem like it missed and then would engage. If I have the .04 in now, and the .06 was too much, what else is going on? Gears on starter appear like it's too close. Have yet to try the .02.

2 people found this helpful.
223,905

Yes try the .020 thick shim, but while your there inspect the ring gear teeth.

2 people found this helpful.
100

My suburban won't start the gas pump sounds like its not getting power and the starter won't start when I turn the key what could be the problem

10 people found this helpful.

Your Answer:

Suburban

Looking for a Used Suburban in your area?

CarGurus has 543 nationwide Suburban listings starting at $7,500.

Postal Code:

CarGurus Experts

  • #1
    Andrew Olsen
    Reputation
    3,090
  • #2
    JimO65
    Reputation
    2,400
  • #3
    Rowefast
    Reputation
    2,150
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used GMC Yukon XL
15 Great Deals out of 671 listings starting at $13,950
Used Chevrolet Tahoe
20 Great Deals out of 904 listings starting at $11,900
Used Ford Expedition
22 Great Deals out of 821 listings starting at $7,888
Used GMC Yukon
19 Great Deals out of 915 listings starting at $1,225
Used Cadillac Escalade
21 Great Deals out of 379 listings starting at $6,900
Used Chevrolet Silverado 1500
195 Great Deals out of 5,967 listings starting at $2,975
Used Lincoln Navigator
6 Great Deals out of 172 listings starting at $9,869
Used Ford F-150
321 Great Deals out of 15,103 listings starting at $1,712
Used Chevrolet Silverado 2500HD
18 Great Deals out of 1,279 listings starting at $9,990
Used GMC Sierra 1500
143 Great Deals out of 7,206 listings starting at $3,950
Used Toyota 4Runner
12 Great Deals out of 309 listings starting at $9,700
Used Toyota Sienna
35 Great Deals out of 744 listings starting at $4,200

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.