I have no sound, from the radio, the turn signals, the door chimes or the lights left on sounds

260

Asked by myownway2 Apr 23, 2015 at 04:10 PM about the 2007 GMC Acadia SLT-1 FWD

Question type: Maintenance & Repair

I had funny cracklings sounds at first then it all stopped, I've checked the radio and the amp fuse still nothing, but I can hear the music from the headphones what does this sound like and how much are we talking

61 Answers

17,825

The radio may have an internal fault but all of these components are controlled through the body control module.

51 people found this helpful.
260

do you have any idea of the best place to get this fixed and the price, also would replacing the deck resolve this, thanks for your answer

26 people found this helpful.
17,825

Call around to different shops for an estimate, but the dealer can pinpoint it without second guessing it, have them do a check and advise then get a quote from them.

15 people found this helpful.
850

I had the same issue in my 07 Acadia. Sound would go out occasionally but always came back after a short period of time. Usually same day. It has been off almost all day. I found out the amplifier was possibly burned out due to water leaks that come through the accessory wiring found near the door hinges. You can remove those easily. Shake them and if water comes out, that's your problem. I took a vacuum nozzle and suctioned as much water from each of the 4 doors as I could. After about an hour, sound came back. I also ordered a back up amplifier from e-bay for 20.00 just in case it ever goes out completely. Costs about $800 to have the dealer fix but it doesn't look too complicated from the YouTube video I watched.

85 people found this helpful.
570

I own a used car lot and have bought many Acadia and this seems to be a very common problem, you can find a Bose amplifier on amazon for like 245 part # 25796753. You can change it out with some patience it is located under the steering column, it is just 3 screws but they take some patience to take out

57 people found this helpful.
610

I have a 2009 Saturn Outlook XR (their version of the Acadia) with about 115K miles and just had the same problem happen to me....at first, crackles....radio went off....back on after a little while...then out again...no click heard from the turn signals either. Fuses are fine. I had read on here about water being in the accessory wiring found near the door hinges and sure enough, 3 of the 4 had quite a bit of water in them. I drained them out but didn't vacuum them out and left them disconnected with all 4 doors left wide open all day on a sunny day but nothing was fixed after that. I doubt vacuuming them will solve the problem but I guess I'll try it. As many people seem to have this issue this sure should be a recall by GM IMO.

41 people found this helpful.
530

I finally found the solution to getting my sound to come back. Open the doors and look for a little black box (Wiring Harness) Unplug each one and shake the water out of them and let them dry really good. Each door will have one. I am not sure what the permanent solution is but this is the only way to get your speakers working and is very common in an Acadia. Hope this helps.

53 people found this helpful.
610

I appreciate your response however I had already read and tried that. Indeed, 3 of my 4 wiring harnesses DID in fact have water in them however even after draining them and leaving them unplugged and all 4 doors wide open all day on a warm, sunny, dry day I still have the same issue so I'm betting my amplifier is blown after reading several other blogs on this.

20 people found this helpful.
350

My 2007 GMC Denali battery was replaced. My stereo only plays out the driver speakers. Back up video has no sound and my turn signals lost sound. Gmc dealer wants $150 for appt. Just to diagnose. Any suggestions?

35 people found this helpful.
150

Same problem, no sound. Replaced speakers and all worked fine again. Non bose SLE. The factory speakers must be $2.00 Chinese imports as they are light and poor made.

15 people found this helpful.
240

I tried removing the wiring harness and emptying the water but still no sound. I'm gonna try compressed air and see if that helps blow some out. Also when I turned the car on after I did that my service airbag light came on. What do I do now?

24 people found this helpful.
690

I have a 2011 GMC Acadia and I also have no sound from my speakers, turn signals, door chimes or my back-up camera. I had the AMP changed out last year because of the same issue. I am currently on my 3rd AMP now and I continue to find water in every door wire harness. Absolutely ridiculous that GM doesn't take any responsibility for this obvious manufacturers defect.

69 people found this helpful.
390

I have an 08 Acadia with of course the same problem. The emptying water out of the connectors worked for awhile, but I'm in the process as we speak of replacing the amp. I have tried putting electrical grease around the connectors to stop the water which has not worked. It seems the water is getting into the connectors somewhere else. I cannot for the life of me figure it out, so I took it to the dealer, who said he sees this a lot and they can't seem to figure it out either. This definitely should be a recall but my guess is that since the engineers at GMC can't figure it out either they can't fix it so no recall! Super frustrating!

39 people found this helpful.
180

I to have been battling the same problem. I have had my truck serviced for the water leaking in and nothing has helped. I have currently been without sound for about four month's. Why spend the money if water will keep ruining the part. I am truly upset about this

18 people found this helpful.
270

You need a new amplifier you can buy one on amazon for $223 and install it yourself, it’s under your steering wheel. Unfortunately for me when I went to install mine there was no amplifier. I called GMC tech support and they ran my Vin number and said my Acadia came with standard sound so there was no amplifier installed in the vehicle ever. I am taking it Tuesday to a repair shop to figure it out because I have all the same issues but radio/clock doesn’t even light up.

27 people found this helpful.
120

I have a 2008 Saturn Outlook XR I have experience the same issue with my radio after I had some water leak from the sunroof the drain plugs end at the firewall and we'll get plugged with debris and the water will run down inside your dash

12 people found this helpful.
260

just like Jernesti' s post I have no amp in my 2011 acadia. But I have the same symptoms. One day good sound out of all speakers, the next....only right side....the next day only the tiny speakers by the front windshield. Trying to use logic, I am guessing the speakers are ok if they work exceptionally well PART of the time.......having no amp, what the hell could it be?????

26 people found this helpful.
340

Jernesti , did you end up taking your vehicle in and if so what was the fix ? Seems like there a lot of people that could use the advice .

12 people found this helpful.
90

Rodney, I have the same issue with my 2011 acadia. I don't have an amp. Speakers in and out. What could it be?

9 people found this helpful.
100

I have the same issue with the speakers on my 2008 Acadia. You can hear the speakers trying to cut on and white noise. I couldn’t care less if the speakers work but something is draining my battery to the point that it has been completely dead to the point of locking my key in the ignition after sitting for a while. Alternator has been checked, fuses and relays have been checked, three different mechanics with three different diagnoses and it’s still doing it

10 people found this helpful.
120

My wife's 2012 Acadia had the same issue. It was the amplifier. Cost around $200 for the part. It's not to hard to replace. The amplifier is located under the front driver's side footwell area. Just need to remove the trim piece and the amplifier is hel in by 3 7mm bolts.

12 people found this helpful.
160

My 2009 Traverse with the Bose system is also without sound. I replaced the amp today and checked the connectors in the door, they were dry. New amp didn’t do anything, still no sound. Now what? Any suggestions?

16 people found this helpful.
70

08 Acadia Same deal water gets in door harnesses.. where are the plugs?? Does anyone lnow exactly where the water goes in? Is it the DOOR or the FRAME? GMC doesnt know what I am talking about and its not covered under warranty...

7 people found this helpful.
1,140

GM often claims not to know what the answer is, but they do. There are so many Saturn Outlooks (mine is an 09 XR), GMC Acadias, Chevrolet Traverses, and Buick Enclaves (all GM vehicles with exactly the same Lambda platform) that have this problem and every forum that you go to for each of these vehicles has tons of complaints (probably the similar Cadillac platform as well). These are the causes that I found after several different mechanics, a great deal of research and trial and error. Water in the speaker (accessory) connectors in the door jam. Why? because in both cases, the sunroofs (double sunroof) have drain tubes that run down through the door stanchions. If you open your speaker wire connectors and have water that drains from the front door speaker wire, it is likely that the drain orifice is blocked (it drains beneath the car, right where the stanchion connects to the lower part of body, in front of the front door and beneath the car). The front drain tubes can also drain inside the car at the firewall. This can short out the amp and flood the carpet (This one can also come from a clogged A/C condenser drain so check that too). If you open your speaker wires and have water that drains from the rear door speaker wire, it is also likely that the drain orifice is blocked (it drains beneath the car, right where the stanchion connects to the lower part of body, in front of the rear door and beneath the car). If the tube is only plugged and not leaking or disconnected in the stanchions, you can crawl under the car and unplug them yourself. If you wish to inspect the entire tube from top to bottom, all of these drain tubes run down through the stanchions and to actually get to them to make sure that you don't have a leaky tube or leaky joint in the tube, you need to remove the cladding that covers the stanchion, which is on the inside of the car. Some have experienced flooding of the interior roof cladding, so in this case, you will need to remove the headliner and check tube where it connects to the sunroofs, both front and back. I suspect that the water enters the speaker wire housing from inside the stanchion and is not a problem of a faulty speaker wire connector inside the door jam as these are very well built and have a lock down silicon rubber seal. I silicone greased mine and I'm almost certain that the leak travels down the speaker wire from the inside the stanchion and enters the connector through the inside of the stanchion and from behind where the connector connects to the stanchion (some people put RTV sealant where the connector meets the stanchion in the door jam. I don't think this is the cause, but it cannot hurt.). Symptoms are: failing speakers, sporadic failure as well, failing amplifier, failing BCM (body control module that controls all interior electronics), super high battery drain and eventually failed battery, and possibly failing radio. Local GM dealer quoted me, "At least $1200.00 to trouble shoot and repair, if we find the problem right away, and it is only one item that is affected". I've seen claims in forums of those whose local GM dealer will supposedly clean and check the drain tube orifices for about $150.00. You may as well YouTube it and get a long, skinny screwdriver or wire or small skinny brush, and unplug them yourselves. All of these issues can be related. If it affects your BCM, it can cause failure of just about any part of your internal electrical and lighting systems. BCM is located near the amplifier, in driver compartment, underneath and forward of steering column. GM should recall it, but a class action lawsuit should be in order from Lambda platform owners first. Good luck everyone, as soon as I finish fixing mine, I'm trading or selling it.

54 people found this helpful.
340

Thanks Nehwon , I never thought about the drains being the issue , 3 of my 4 door harnesses were full of water , I drained them , dried them and made a small cut in the bottom of the grommet so the water could drain if it ever happened again. I did that nearly 7 ot 8 months ago and this week was the first time the speakers worked since then . My I tensions were to trouble shoot the amp maybe replace it but when I looked under the dash there wasnt one there. So my next move was the BCM but I am only having issues with the speakers and like in said sound is now coming back . But typically only the speakers on the A pillars are working , so because I'm cheap my temp fux has been a blue tooth speaker with pandora .

16 people found this helpful.
390

I do t have a sunroof and still have water in my rear harness only. I shouldn't have tubes though right?

3 people found this helpful.
390

I guess I should also say at the time of this post I've been in contact with GM and they are basically telling me I am out of luck. I should also say tha. I have had on at least 4 occasions of the last year, my son's door lock wouldn't unlock for me and I've had to crawl to the back seat to get his door to unlock and open. This is a MAJOR safety issue in my eyes and if I was to get into an accident and I can't get my son out of the car and he gets hurt because of this a couple of angry customers will be the least of gm's issues

17 people found this helpful.
1,140

Jimmy, I'm glad you posted that you don't have sunroofs but have the same problem. You should not have tubes. If you don't have sunroofs, you should not have a reason to have the drain tubes from the sun roof. So, what else can it be? Two more seals that shield these connectors from water. The Window scraper keeps a lot of water from entering the door so it could be old, inflexible, or brittle. And, the actual seal in the door jam. The one that keeps the door from slamming into the frame and makes it close nice and air tight could also be worn out. I haven't been inside my door where the speakers are yet, but their is a white, plastic water seal that is stuck to the inside of the door with some sticky putty. I did notice that where the speaker wires attach to the back of the speaker is on the outside of that water shield. So it's possible if the water makes it past that scraper, it would easily flood the entire speaker wire that is exposed back in there. I think I'm going to open up that door and see what's going on in there. If this doesn't work, I found a good electrical trouble shooter in my area who gives a 1 year guarantee. He'll be next on my list.

5 people found this helpful.
60

My 2011 Traverse just started making loud popping noises yesterday. The car wasn't even running. That happened for a short time and now no sound from radio, blinkers, or back up camera. Yesterday it came back on for a short time, popped again and went out. I unplugged the connectors in the doors and 3/4 were full of water. I shook the water out and used a blow dryer on them last night . Still no sound. We've had rain the last couple of days, so I'm sure that's the cause, just wish I could find the solution.

6 people found this helpful.
390

Newhon I have a video I can link and you can sort of see my seals. They are in really good shape and I don’t have water coming into my car at all. Not in torrential downpours and not in car washes. I don’t have any idea how the water is in there then. The only thing me and a friend and his mom (GM service writer) can think of is that the luggage rack has holes where it connects to my roof and it potentially leaks there into the pillars. I will have to look into that more, but I’m not reall sure where to start with it.

4 people found this helpful.
1,140

Hey Jimmy, my car does not have water that actually enters my car either. There are no signs that water enters my carpet, I have no water in my headliner either. You are helping me and helping me to help you so I appreciate it. If you had any kind of holes in your roof where water could get in, it would sure mess up your headliner, because it has no where else to drain. I've seen pictures from folks in the forums where their entire overhead was destroyed with water; headliner bowing, full of brown stains, mildew, etc because those down tube drains were blocked or disconnected. I don't think that the roof rack is your issue because the headliner were for sure be destroyed as collateral damage. It helps to narrow it down to the door. The connectors are not actually inside the car, they are in the door jam. Water can enter the door jam and flow all over the connectors, but your inner door seals that are "in really good shape" will keep the water out of the car. So that narrows it down to two possibilities. I had emptied the rain from my connections 2 nights ago, it rained like crazy yesterday all morning and afternoon, then the sun came out. I went out to look at my connectors, and they were wet. I dried them off and sprayed a hose on my door and found that the water came in through the cracks around the door, entered my door jam, but was stopped from going inside my vehicle by the seals, but not before it soaked my connectors. So, re-inspecting the connectors, I discovered that there is not an interior silicone seal, like I had said. There is only a small black seal that acts as a dust boot, but is not water tight. There are a couple of spots (where the little lock lever attaches and pivots) that can allow water to enter into the connector. If it is not coming in that way, and you don't have water entering through drain tubes because you don't have them, it can only be coming through the window scraper seal on the exterior of the door. Right at the corner, next to the door jam, mine has a small 1/4 to 1/2 inch gap on all windows. Could be that but not likely because my fronts are completely dry. My rears are always soaked. I'm guessing it comes in and soaks the connectors because of the space between the door and the door seal. Water comes in the space but can't get inside the car because the seal is good. So water stays in the door jam area, right where the connectors are. Thank you for your replies, because you are helping me as well.

3 people found this helpful.
1,140

That was the inside, upper and lower seals, and the gap is a small, 2-3 inch space between seals. CarGurus rotated the picture, top is on left, bottom is on right. This pic is from the outside.

5 people found this helpful.
1,140

This pic shows view of the seals when the front door is opened.

4 people found this helpful.
1,140

CarGurus rotated that pic too. Left side is top seal, right side is bottom seal. This pic is the door from 4 ft so you can see exactly the point I'm talking about in perspective.

2 people found this helpful.
1,140

We've had two hot sunny days in San Antonio and that was enough to dry everything out. I gave it a water hose leak test. Water goes into that gap, rides down the A pillar and onto my cable junction. It floods the junction and penetrates the fitting, soaking it on the inside and is the likely cause of my electrical shorts. I have had my drain tubes checked for leaks, disconnected joints, and clogs. After everything was cleared, my wires still got soaked. After Jimmy posted, I realized that my drain tubes were good and moved on to the windows. This is what I found and I'm certain that this is the cause of MY leaks and flooding of my speaker wires. I hope that this helps someone figure out which problem is the cause of their stereo problems. I need to find or fabricate a that seal that blocks out the water and purchase an after-market upgrade stereo and speakers so that it works while I drive it and should help the car sell over a dysfunctional stereo. No more sunroofs, and no more break away speaker wire joints in the door jams.

5 people found this helpful.
390

So you’re talking where the door contours and there isn’t a seal then?

3 people found this helpful.
390

You’re taking this molding piece that is actually on the front of the rear door right?

2 people found this helpful.
1,140

Yes. That's exactly where the water enters my door. It goes in because there is no seal in between the upper and lower seal. It's just an open hole. It allows water to run down into that gap and soak the speaker wire connection. The water goes in and runs down the A- pillar right onto the connectors. If your actual internal door seals are good, it will not enter the truck and will not get your carpet wet. It just soaks your speaker connections and drains right out the bottom of the door. It would be an ok design if it did not have a jointed speaker connection. If it was enclosed in a rubber tube like many cars are today, we probably wouldn't have this issue at all. But yes, your picture shows exactly the same thing as mine. About a 2 inch gap between the upper and lower seal.

5 people found this helpful.
390

I added a little piece of weather strip above my harness and hopefully the water will flow around it and not in it. I’ve also replaced my door speaker on one side and and going to on the other side this weekend.

7 people found this helpful.
1,140

I got your answer in an email about the weather strip. It has not shown up on here yet. I hope it works. If it does please let me know and show a pic. I also added a 1/8" thick 3M self-adhesive silicone strip that is about 1-1/2 inches wide by 4 inches long. I'll post a photo when I can. I'm basically trying to seal the gap where the weatherstripping is and the water comes in. I unscrewed that screw and pulled the plastic retainer pin, punched two holes in the silicone strip, peeled the backing, stuck it in place and put the screw and the pin back in place and right through the silicone to hold it in place better. It seems to have closed the gap. I haven't tested it yet. I'll let you know when I do, and I'll shoot a pic too. Good luck.

2 people found this helpful.
390

So it stormed pretty bad here last night and I checked this morning and it was still full of water. I am now on to a piece of plexiglass bent to fit over the top of it and sealed against the car with silicone. I noticed water coming from all the way at the top of my door from the corner strip. Hopefully this works if it doesn’t I am just going to push the female connector into the pillar and be done with it and maybe cover the hole with for foam sealant or something.

1 people found this helpful.
1,140

Lol. Yeah, I hear you. So, I had a silicone strip that I mounted in the area that I showed you was a leak area. It rained like crazy here too. Mine failed miserably. I also noticed that top piece of trim looks like it could be a leak source. I've also thought of buying a badass water proof connector hooking them together and pushing it into the pillar and sealing it up. It looks like that could be my last frontier. I'm not sure. I've got one more idea. I'm going to try some 1/16" silicone gasket material. Cut two pieces large enough to cover the whole fitting, top to bottom left to right, mount one on the left, the other on the right, and make them overlap. If I can get them to stick and cover one another it make work and still give service access if needed. I'll post it if I succeed. I thought your weather stripping looked promising. Too bad it didn't work.

1 people found this helpful.
50

Has anyone tried spraying with “Flex Seal” ??

5 people found this helpful.
20

Simply open your doors you see the wire with clamp shake the water out of them your radio sound will work maybe 20 mins after . make sure you do it to all 4 doors

2 people found this helpful.
1,140

@Scall, I never tried Flex seal. It may be worth a try. I finally figured out that it was the tiny, black seal inside the harness, on the door side that was torn, and I ended up having to replace the rear L & R door harnesses as the inside seal had failed. Now, they seem to hold out the water. Had to replace the speakers as the water had destroyed them. So, now everything works and it's time to sell it. @ GuruH179M, emptying the water, something I've had to do countless times, is only a bandaid and does not stop the leak or prevent the speakers from eventually rusting or blowing. My harness seals were very hard to see, but broken nonetheless. I had emptied out the water more times than I can remember, vacuumed them out, sprayed WD-40 to displace the water and still, whenever it rained or I washed it, disaster. It worked the first few times, then after that, the speakers were ruined. All caused by faulty wire harnesses. Replacing the harnesses was an easy job. They are about $100.00 each from GM in Detroit. I ordered mine from the local dealer. Found a set of four Rockford Fosgates for $99.00 on Ebay that are a good replacement for my speakers which included the pigtails (no splicing) and the plastic adapters for a very good fit. Now, no more water, no more problems and good sound.

4 people found this helpful.
20

I had the same issue I have a 2013 acadia we had to reseal the sunroof and replace the amp so far so good

2 people found this helpful.
20

08 Outlook, got so tired of the same issues as all of you and I’ll even add that even the windows weren’t working all the time. You see in Canada, we have rain in the summer but snow in the winter so imagine what ice can do! I got sooo frustrated that the other day, I cut the harness off and connected the wires one by one, just drivers side though. Stupid things to do but at least all windows work except from the doors themselves. Door locks only work with the remote, the drivers door do not lock lol The radio only play on the front passenger side. Today, I’m gonna try to find the BCM and check it out. Oh yeah, I forgot to mention that signal light has no tic tac haha! Too bad cause I do like the vehicle. As I know myself, I will not let a machine win over me. I guarantee you I will find the roots of the problems and keep you all updated with the results. Have a nice day folks! Al

2 people found this helpful.
20

I cleaned all four connectors at all four doors, they all were wet and clean for drain tube’s No help 2008 GMC Acadia. With sunroof and Bose amp.

2 people found this helpful.
50

Well I have a 2007 Acadia and I cannot for the life of me figure out why the stereo won't power on and I have no door chime nor turn signal sound. Help

5 people found this helpful.
10

Well hello to anyone listening, I have had 2008 GMC Acaida my heater coil was replaced twice but the first time my vehicle went out for months. Bought an new battery twice the second time worked on both issues. So now I'm here and replacing the radio it was working fine then a few days later out it went. No water in no door checked all those more then once. My air bag been on since I bought the vehicle. I spent around 500 at the shop to fix the heating problem. He also told me that he heard an knocking sound when you get over 60 mph. So that's so frustration to only had this SUV around two years now. Been getting allot of matters fixed and another one pops up.. Any help out here. The cost as well. Thanks in advance

1 people found this helpful.

Does anyone know if these electrical issues have been corrected in the newer models of the Acadia? We were looking at purchasing a 2014 Acadia Denali but it has electrical issues. Love the vehicle itself, so maybe a newer year?

30

I have an 08, the water leaked down on to the fuse panel and set the air bags off..!clean those hoses that run around the sun roof...! Super important! The drivers chai the passenger curtain and passenger dash air bags went off. While it was sitting in my driveway.. nobody even near it... these cars are dangerous... needless to say, be sure those drains are clear on rainy days.... How does GM not recall this issue its unbelievable...

3 people found this helpful.

Son roof be clean, cuz is too little holes, one each side, is the drains connected from inside cabin houses come down to front columns,. If is dury water leak everywhere,. Is Simple just take one minute one time a month and clean the inside of sin roof,.

20

I have a 2012 GMC Arcida SUV.The only thing on the radio works is am station unable to change screen says ROSEN we punched all buttons and nothing works any suggestions what's wrong with it.

2 people found this helpful.

i have a 2007 gmc Acadia it has no bose amp in it why is that no sound only from little speaker that is in the windows in front need help with it no wiring for the bose amp

is there a recall on this?? i have a 2017 acadia and whenever it rains i have issues too...

Can anyone who replaces their amplifier comment on whether or not this fixed the problem and how long it worked? Did the sound out problem ever return with the new amp?

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