COMPLAINT. WHY IS THIS COMPANY NOT FOLLOWING THEIR OWN WEBSITES INFORMATION?

Asked by reed Apr 25, 2020 at 02:56 PM about the 2007 Cadillac DTS Performance FWD

Question type: General

Direct Healthcare Provider(s) denied auto sale when dealers website states
otherwise.

"Sales Sandberg Volvo cars sales department is also available in either
direct or interactive contact. The sales department is in full operation and is
available for direct contact as before. The sales department is also available
in indirect contact in multiple ways. Negotiating over Skype and have your
vehicle and paperwork delivered to your home. Upon request the sales
consultant can bring the vehicle and demonstrate the options at your home.
We are adding a 100% online purchasing capability with delivery to your
doorstep (Installation in progress)."

[ On Thu, Apr 23, 2020 at 3:00 PM Bill Tapscott
wrote:

We cannot do anything until the state opens

Bill Tapscott
General Sales Manager
Volvo Excellence Winner
Sandberg Volvo Cars
425-741-1400 main
bill.tapscott@sandbergvolvocars.com
sandbergvolvocars.com ]

2 Answers

41,240

Some states are lockdown due to virus and can not sell vehicles yet. They are updating their ads to get ready, or they didn't update them from when everyone though it would be two week and it's been delayed for over a month. Be patient if you live in one of those states.

Unfortunately, I am unable to wait. I’m a trauma Emergency Department Registered Nurse without a vehicle. The engine in my Kia has gone out. Washington state DOES allow auto sales for healthcare workers and in the event of a total vehicle loss.

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