Communication with prospective buyer

Asked by OldsmoBill Mar 26, 2020 at 10:35 AM about the 1994 Chevrolet C/K 1500 Silverado 4WD

Question type: General

My ad has 12 saves, but only one person has contacted me. I have answered him twice, but the third time I tried to send an answer, I hit "reply to Jim" and it took me to the website! Is there a problem? Has he been identified as a scammer? What happens if someone else tries to contact me and I am unable to respond? Please help. Is this the way communication is normally handled?

1 Answer
620

Luis answered 4 years ago

Hello there, This is CarGurus customer support team. Can you please reach out to us directly to user_support@cargurus.com so we can assist you with your inquiry.

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