How do I go about proving the mechanic ruined my transmission

Asked by Thats Jun 19, 2020 at 12:59 PM about the 1999 Acura TL 3.2 FWD

Question type: Maintenance & Repair

I took my car in for a water pump
timing belt change and brought
the mechanic all the parts I picked
up my car 8 hours later and my
transmission was shot I had to be
towed.

3 Answers

I got my car in Dec. 2019 Before I bought it I had everything checked out . The car had one owner , it was kept in the garage , all regular maintainance done in the shop . 167,xxx miles on it and in immaculate condition . Leather seats, sunroof, nice rims, only a few scuffs on the paint. Engine strong, tranny strong, car never over heated or ran hot . A few months I started hearing a noise sounding like a belt . I do all my own machineics by the way and I am a good looking female. Lol! I could pin the noise so I took it to a shop we put it on a rack and proceeded to take off the belts and pulleys determining it was not any of the belts external. came to the conclusion that it was possibly the water pump well everybody knows when you change the water pump if you change the timing belt and so on. I checked around looking for a reasonable price to mechanic and in the meantime bought a water pump timing belt kit I found a mechanic/friend that has a shop and said he could do it the very next day I took it in at 8 in the morning and picked it up at 5. I was so happy that they had finished the job because my daughter was in the hospital 100 miles away I went home packed a bag and proceeded to my daughter about 30 miles out the transmission kicked like someone had hit me with a truck from behind. I had to be towed the remaining 70 miles then towed again to get home. Come to find out the mechanic had switched my transmission solenoids which are external and on top of my transmission when I told him about it he denied it. I never did receive any old parts back from the job he was supposed to have done which was all the way on the other side of the of the engine nor did I get a receipt what can I do it's been 6 months

41,310

So this happened six months ago and no resolution from the mechanic? So how did you verify he switched the solenoids? It's his word against yours at this point. A few points: Most shops I frequent, I have a repore with the mechanics and not find the cheapest garage. Also most shops won't give you the old parts unless you ask. Most shops won't install customer parts as they won't warranty the work if it isn't their parts from their distributor. No receipt? That is on you when you picked up the car. I would go back to the beginning of your question and say maybe the noise was the transmission and not a belt. At 167K miles on a 21 year old vehicle, the transmission can fail at anytime. What should you do? I would have the transmission rebuilt and move on.

Your Answer:

TL

Looking for a Used TL in your area?

CarGurus has 71 nationwide TL listings starting at $3,995.

Postal Code:

CarGurus Experts

  • #1
    Collin Fox
    Reputation
    2,010
  • #2
    Josh Bergren
    Reputation
    1,840
  • #3
    darkoM
    Reputation
    1,500
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Honda Accord
54 Great Deals out of 992 listings starting at $3,499
Used Honda Civic
206 Great Deals out of 4,101 listings starting at $2,995
Used BMW 3 Series
67 Great Deals out of 1,245 listings starting at $2,500
Used Lexus ES
18 Great Deals out of 184 listings starting at $4,500
Used Acura Integra
5 Great Deals out of 176 listings starting at $32,993
Used Toyota Camry
64 Great Deals out of 1,084 listings starting at $3,500
Used Lexus GS
15 listings starting at $6,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.