'04 Ford Explorer XLT real windows won't operate?

Asked by DanMoody33778 Jan 18, 2021 at 05:02 PM about the 2004 Ford Explorer XLT V6

Question type: Maintenance & Repair

I have a 2004 Ford Explorer XLT.  Neither the driver nor passenger side back seat windows will go down using either the switch on the driver's door or the switch on either back seat door.  Seems unlikely two motors would go out simultaeously.  I hear no sound at all coming from either back seat door when trying to roll the windows down from either the driver door console master control or from the back seat doors.  Bad driver's side master power window switch?  Would that keep the switches on the back doors from working as well?  

2 Answers

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With both windows not working, I would suspect either a switch, fuse, or broken/detached wire or connector. Get out your multi-meter and start hunting. Begin with the fuse for the circuit and check for voltage at the window motor and progress to the door switch and the connectors and harness in between. Then move on to the next door. It would be helpful to get a circuit/wiring diagram to help with routing and wire colors.

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