Leaving a review

Asked by Opher55 Aug 04, 2018 at 06:51 PM about the 2009 Buick Enclave CXL FWD

Question type: General

Didnt go through car gurus but bought a buick
enclave from champaign crysler dodge jeep ram
dealership and have had nothing but problems
literally the day after i bought it costing us alot of
money out of our pocket. I want to leave a review
on them. Says my email is not valid yet and couldnt
find phone number even though i have contacted
them

2 Answers

5,070

What problems have you had so far? Did the dealer correct them? Have you left reviews on other sites yet?

Check engine light came on very next day after purchase. Took it back in and their mechanic told me straight to my face it needed a new catalitic converter. I told their sales manager and he said they would not replace it because it would cost them too much. So he went and talked to his mechanic then all of a sudden they were saying it just needed a new o2 sensor and they replaced it. I didnt even make it home and the light came back on. So i called them back and they assured me everything was ok and that the new sensor just had to be broke in and that they would not pay for anymore repairs. Me and my wife are not mechanics so we thought ok car seems to be running fine. Well about a month later we ended stranded on the side of the road 40miles from home with our 3 kids because the catalitic converter completely had busted inside on one and the other was almost completely clogged. Yes i have sent them an email and wrote reviews on their page which they keep deleting off there. Also wrote reviews on dealerrator.com and google. When u pay over $10,000 for a car from a dealership u expect it to last longer than a month and they obviously knew the catalitic converter was bad when they sold it to us just didnt want to pay the money to fix it right

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