Leak - Mercury Mariner Hybrid 2009 , front passenger side.
Everybody, I was shocked that you all experienced what I am! Maybe we should
lobby for a recall?
I live in Northern California. In addition to being drier than a lot of places in North
America, we have had a drought for the last few years, and I don't drive as many
miles as most people; so I'm not surprised that my problem started happening at
about 53,000 miles. Noticed the carpet of the passenger side floor being totally
soaked; a lot of condensation in the vehicle; and the heater died. Fixing the heater
cost around $140.00. My Extended Warranty took care of some of the cost for the
heater, but it does not cover leaks. My Dealer Maintenance Rep told me that leaks
are not covered after the Standard Factory 5 Year Warranty is finished; last August
3rd, for me. Dealer Maintenance Rep said that it would cost me $240.00 to
investigate my problem. The $240 charge would have applied, whether I had the
heater work done at the same time, or not.
I am now soaking up the water with towels and cranking the heater (down-vent) at 90
degrees, until it dries. I hope to receive more information (as well as share) from
people over the Internet. Perhaps I can find a an independent repair shop to fix this
problem, for less than $240?
Please contact me so we can share our information! Please remember that this may
also apply to the Ford Escapes.