Windshield cracked when the "car slipped slightly" off the lift. What kinds of other damaged could be done with such force?

Asked by lady_r Jul 13, 2016 at 09:22 AM about the 2010 BMW 3 Series 335d Sedan RWD

Question type: Maintenance & Repair

My friend has a BMW Series 3 car and had it in the BMW dealership for a maintenance issue.  They called to say they have to replace the windshield due to cracking when the car slipped slightly when they started to lift the car.  I know that it takes just a little force in just the right space to crack a windshield, but what about a torquing or other force twist other parts of the car and any potential unseen damage.

2 Answers
159,355

Bob answered 8 years ago

A little flex in the body and a scratch or chip in the glass, doesn't take much to turn that into a crack. Your dealer is being fair with you.

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HHMBZ answered 8 years ago

Glass is far less flexible than steel/aluminum or rubber and other components of the car that are built to handle vibration on the road. If there is other damage, it should be readily noticeable in the handling of the car while on the road. The fact the dealer has informed your friend of the issue is a good sign. They would be liable for other problems if there is any other issue that would impact the safe operation of the car, so I would imagine they've inspected it while up on the rack.

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