Subaru Outback 2011 interior of transmission failure

Asked by JoanieF Aug 24, 2016 at 08:58 PM about the 2011 Subaru Outback 2.5i

Question type: Maintenance & Repair

My purchase of a used Outback, 2011, has
full transmission failure due to leakage
internally. Dealership quoted $9,990 to
replace, with a reconditioned transmission.
With a 12 month guarantee. Is anyone else
having problems?

9 Answers

86,825

JoanieF- I'm really sorry to hear this.... So, were there any symptoms ahead of time? How many miles do you have on your 2011???

1 people found this helpful.
86,825

JoanieF- couple more questions for you; did you have any shuttering on reverse? And, during the course of your time owning the car, did you ever have the CVT fluid changed? Thanks, -- Mark

1 people found this helpful.
86,825

JoanieF- hey, I found this for you on the True Delta website, a person who had a 2011 Subaru Outback with the CVT had a new valve body installed for $900.... I would check this out if I were you. See below, http://www.truedelta.com/Subaru-Outback/expensive-problems-253

1 people found this helpful.
86,825

Good luck, again, please tell us how many miles are on your car.

86,825

This person who had the valve body work done had 182,000 miles on their car!!

86,825

Joanie-. Whatever happened to you, did you get a 2nd opinion??

330

More than likely your Torque Converter is bad, there is a TSB out on the issue. Thousands of owners are experiencing the same issue, and it is a very costly fix.. Very Labor intensive job.. My advice would be to call SOA and try to get them to cover it "Goodwill" like some have had luck with.. I wasn't that lucky, they left me high and dry.. I am very mechanically inclined, I bought a used Unit with under 40,000 miles from a salvage yard and installed it myself.. I have owned Subaru for years, and with them not consistently standing up to fix the torque converter issue, I believe the Subaru "love" is wearing thin for many people..

140

https://www.forbes.com/sites/jensen/2017/07/07/facing-complaints-subaru-offers-extended-warranties-on-1-5-million-vehicles/3/#2cd080dc6492 The article says this ends 7/31/2018.

30

Two months ago, I bought my first Subaru- 2011 Subaru Outback 2.5 CVT 111,000. I had a Subaru inspection before I bought it. Ran perfect, until this morning, pushed on the gas, I felt it hesitated, and then it jerked very aggressively before eventually going forward. There were no warning lights, all fluids were good. The car showed NO signs of problems. Towed it to Subaru, where I was advised the "internal clutches are starting to go out." The transmission needed to be replaced. The cost? $8000. I paid $8500 for the car. I sold my previous vehicle (which worked perfectly) to help pay for this Subaru. Just for kicks, I googled "2011 Subaru Outback Transmission." I learned this is a very well known issue. Its so common that Subaru extended the warranty for the transmission to 10 years, 100,000 miles. The Subaru Tech who inspected my car before I bought it quickly advised me of an airbag recall, which they even corrected while I was there. Yet, he made NO mention of the transmission issue in that model Outback or SOA's need to offer an extended warranty. The offer also was not listed in the My Subaru Account (as the airbag recall was). I called SOA. They stated the car has "surpassed the extended warranty." I just spent $8500 (almost half of my annual salary) on this Subaru. Even worse, I got rid of my WORKING car. While it was the most I had ever spent on a car, I felt it was an investment, as Subaru's are known to hold their resale value and last forever. I would have never have made such a risky "investment" if I knew about the transmission issues. I learned an $8500 lesson- Marketing Works. I dreamed of the prospects of one day owning a Subaru. I was mesmerized by the marketing hypes and advertising narratives that implied Subaru was a great product backed up by an even greater company. When a car is brought in for a pre-purchase inspection, a tec should tell the customer all the well-known issues about that make and model. The 10-year, 100,000 warranty is not enough. NO CAR should have transmission problems at 100,000 miles. NO COMPANY, especially one that is considered the best in their industry, should be okay with one of their car's transmissions failing at 100,000.

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