Ford Explorer Issues
Asked by Skidmora Apr 19, 2012 at 09:35 PM about the 2011 Ford Explorer XLT
Question type: Maintenance & Repair
My 2011 Ford Explorer makes a 'clunk' noise when begin put in gear and shakes when accelerating from a stopped
position. What is this?
Going back to Ford dealer tomorrow for the 5th time.
5 Answers
Sounds like a universal joint or drive shaft issue. But with that new a vehicle hard to believe they are bad. Good luck.
Is the clunk sound when it is removed from park or when being placed in drive or reverse. Mine will make a clunk noise if I'm parked on a slight incline and remove the shift lever from park.
My original thought was a motor/tranny mount or joint shaft. However, since this is your fifth trip back those items can be visually diagnosed by putting the car on a hoist. I believe you have a serious issue.
If they want to change out the tranny, make sure it is one from Ford, and new. A friend operates one of those chain tranny shops. He does the tranny work for one of the dealerships.
have them check the bolts on your motor and tranny mounts