2004 Sri battery dead. Key does not fully insert in door. Cannot release hood to charge battery.

Asked by CadillacfooL May 07, 2014 at 01:06 PM about the 2004 Cadillac SRX V8 AWD

Question type: Maintenance & Repair

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2 Answers
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Cadillacfool2 answered 10 years ago

This just happened to me. I received two keys when I purchased the vehicle and apparently I was using the spare key instead of the master. My guess is that the space was a replacement key and wasn't matched to the transmitter to my vehicle which is why it wouldn't go in the key hole to open the car. I went home and grabbed the other key and it worked. BTW - I call Penske Cadillac and they had no idea what to do....they said call AAA. Thanks, Penske for your great customer service!

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