Will Hyundai honor the warranty on my engine?

530

Asked by GeenaH Aug 15, 2018 at 02:16 PM about the 2012 Hyundai Sonata GLS FWD

Question type: Maintenance & Repair

My 2012 sonata has 103k miles on it. I was at a red light and when I took my
foot off the brake the engine shut off. I towed it to a Hyundai service and they
confirmed that there was 'internal engine failure'. My oil was really low when
it shut off, but I put more oil in before taking it to Hyundai. I was due for an oil
change this week but I've never seen the oil so low. Neither the oil light nor
check engine light came on. I get about 3-4 oil changes a year and get filter
changes. That's the only maintenance I get on the car other than tire
rotation, wheel alignment, and keeping brakes in check. I got the car in 2015
at 53,000+ miles. Due to a recall my car, along with 470,000+ others, was
issued an extended warranty on the engines short block assembly. The
extension is up to 120,000 miles. The dealer will send my oil and pictures of
my engine to a Hyundai plant. Do you think Hyundai will have to honor the
warranty? Does the cause of engine failure have to be what they recalled
for? Is it possible that I aided in damaging the engine?

89 Answers

159,085

Sounds like you ran it too low on oil and ruined the engine. Do you really think Hyundai owes you an engine?

12 people found this helpful.
530

Hi Bob, I believe that it's possible that a defect in the engine may have caused it to burn more oil than it should have. I have records of my oil change schedule. I had an oil change 3 months (3500 miles) ago and it wasn't reasonable for my oil to be so low.

33 people found this helpful.
159,085

That may be the case, but it does not justify not checking the engine's oil level. My guess is that the owner's manual suggests checking the oil at every other fuel fill up or perhaps at every fill up. Best of luck with it.

12 people found this helpful.
160

I hope Hyundai will honor their warranty. I have 70,000 miles on my 2012 sonata I bought new. I have records of oil changes approximately every 4000 miles. I was even was told by dealer my engine did not fall under the original recall engine failure back in 2014. Only to have literally out of no where my engine starting to knock and basically not being able to be driven even though the oil level is fine and checked no less then every other fill up.

16 people found this helpful.
370

Call Hyundai Corporate my daughter had same problem it's a engine defect get it ti your dealer not YOUR fault but Hyundais!!!

37 people found this helpful.
710

Hyundai is required by law suit to honor engine replacement warranty. They have no choice. The law suite claimed that Hyundai knowingly sold defective engines in the 2011-2012 vehicles with a titan class engine. As long as you are within the extended warranty mileage ect you should be fine.

24 people found this helpful.
710

Here is the link from Hyundai to get your free engine. enter your vin# and if you qualify you get a free engine, expenses if you paid any monies and a free rental while they are repairing your vehicle. It's really that simple. www.HyundaiUSA.com/Campaign132

47 people found this helpful.
400

I just got the engine in my 2013 Hyundai Elantra GT replaced under warranty at no expense (at 65K miles). Then engine started knocking quite dramatically when started on cold mornings. The knocking persisted for 10 minutes or more until fully warmed up. The dealer had to get approval from Hyundai to replace the engine, but they did not require detailed documentation of oil changes. I did in fact change the oil on a regular basis as required, but I would not have been able to document each and every oil change. It only took a week for the engine to arrive, get installed, tested and back in my hands.

40 people found this helpful.
250

I just got the engine replaced in my 2017 Hyundai Veloster. It was covered under warranty at no expense, included rental car. It only had 44k miles and I had just purchased it from a used car dealer 3 weeks prior. The engine made a knocking sound one morning, and then it seized while driving (shut off). Restarted it but it would not go faster than 5 miles per hr. Hyundai did not hassle at all.

25 people found this helpful.
190

The engine in my 2013 Sonata with 86k mileswhich I purchased used 3 months ago went into limp mode when I was doing 80mph on I-75 10 miles south of Knoxville Ky on my was home to Michigan. It was towed to Maco where they checked the code. They told me to take it to the Hyundai dealer a mile up the road because it was catastrophic engine failure. The dealership checked it and gave me a rental to get back home to MI. The engine was replaced at no cost and I am waiting for the car to be delivered to the nearest Hyundai dealership for pick up. I still have the rental at no cost to me.

19 people found this helpful.
220

Hyundai replaced my engine at 104k miles, due to excessive oil consumption. Oil light came on in November, needed 4 quarts. It happened again in February, also requiring 4 quarts. Hyundai performed the oil consumption test for every 1,000 miles 3x, and within hours of my last test word came back that my engine was being replaced. Picking the car up today, cannot be happier.

22 people found this helpful.
150

They will replace your engine at n/c. Mine is 2013 and they are replacing engine next week. Also they gave me rental car...all under warranty.

15 people found this helpful.
130

Same thing happened 8/2019 on 2012 sonata. Lost power after filling up and getting on highway, starter burned out as result, was towed to dealership. Hyundai is honoring the extended warranty requirement, replacing engine and components, and paying for rental until car is complete and rechecked.

11 people found this helpful.
150

I am getting my engine replaced but Hyundai is saying they need to replace starter and battery also because it’s a new engine and I should be paying 650 dollars for starter plus battery. Does it sounds correct ?

15 people found this helpful.
180

They aren't paying for anything for mine. Any suggestions? My car has been affected but are saying they cant doing anything?

18 people found this helpful.
50

I purchased a 2015 Santa re sport on 9/19/2019 had it 4 days cut of at a stop sign got it started drove fine for 4 days car seized only drove the car 35 miles toke to Hyundai they are replacing it with a rebuilt one at no cost

5 people found this helpful.
190

Just got the word today that the engine will be replaced on my 2013 Sonata with 137,000 miles. Dealer gave me a brand new Elantra as a loaner car until mine is fixed. Took a lot of back & forth to the dealer for oil consumption tests & pictures of engine but was worth it.

19 people found this helpful.
50

218,000 and new engine due to recall notice on 2013 Santa Fe 2.0T AWD. NO CHARGE!. Love Hyundai. Had an 06 Tucson that went 400,000km. No compliant. Chevy Cruze and Honda in the family fleet not nearly as confident in the dealer network or parents.

5 people found this helpful.
180

Dealer has had my 2013 Sonata for 3 weeks after a catastrophic engine failure at 148k miles (engine shut off on the highway at 70 mph). I was about 1,500 miles overdue on my oil change and the oil was almost empty. I dropped it off on Tuesday afternoon, dealer took engine apart on Wednesday and gave me a loaner on Thursday. The Hyundai technician said this is a known issue in all 2011 - 2015 Sonatas, the dealer merely had to take photos and send to corporate for the ok to go to do the work. So, here I am starting my 4th week of driving the dealer's 2019 Sonata that had 12 miles on it when they loaned it to me...

15 people found this helpful.
80

my 2011 Hyundai sonata shut off on me while driving too just took it to the dealer and waiting on the answer on the recall im literally at 120,700 miles lol so not sure if they will shut me down for the 700 miles

8 people found this helpful.
530

Hi Everyone, I just wanted to update everyone... Hyundai approved me for engine replacement about a week after this post. Their report stated that my engine was indeed affected and that metallic debris was found. This could (most likely) or could not have caused my engine to seize, but since the debris was found they had to replace it under the recall. It took them about 2 months to receive all the parts and install everything. I had to wait 2 weeks for a loaner car, because of the dealership's backlog. A year later, I just traded my sonata in for a Tuscon. Hoping for better luck with this one.

20 people found this helpful.
170

It’s the bearings within the engine that are failing, I have a 2012 sonata SE that has already had the engine replaced not just once...but twice! Failed 3/2015 with 80k Failed 8/2019 with 140k Both covered under campaign recall with rental. No questions asked they just went straight to replacement the second time around. Other things I’ve had covered in case you were wondering... Steering wheel coupler (clicking when turned) Front axel CV joints Ignition starter This car has been frustrating to own to say the least, I’m ready to get myself into a Honda again.

17 people found this helpful.
90

Our 2013 Sonata (48,500 miles) passed all recall checks including the engine recall. 2 weeks ago, the car shut off in the middle of the road. Got it towed to the dealership where they confirmed it was a seized engine. Got the rental car with no issues. Less than a week later the ‘new’ engine was installed. Found out it’s a remanufactured engine. And it now ‘hums/clicks’. Never had that sound before. So did I get a used engine with 5,000 miles on it or 150,000 miles on it? I am pleased with the dealership as they have been wonderful to us in any issue, but upset that I was under the impression that I was to have a new engine installed, not a remanufactured one. And now the humming/clicking noise. There have been 7- 8 recalls/campaigns in our car. Bought it with 15,000 miles on it. Garage kept. Very well taken care of. But these recalls are making me nervous. There’s too many.

9 people found this helpful.
60

my 2013 Sonata has 120,620 miles and the engine just stopped in the middle of the highway. Do you think Hyundai will honor thw extended 120,000 mile warranty?

3 people found this helpful.
180

@GuruQQ4CH - see my post above. Mine died at around 145k and they installed a new block along with about 4 different "kits". Also, the starter burned out and was replaced as well

3 people found this helpful.
60

thanks- at the dealers now- fingers crossed all goes well

3 people found this helpful.
40

@GuruQQ4CH any update? my 2011 sonata is at 125,000, seems like nobody is getting declined service. will they inspect it for damage free of charge? Also, shouldn't they have mentioned this to me when I go in for oil changes? Unprofessional, it sucks i am just finding out about this. My car goes through oil like crazy like many of us.

4 people found this helpful.
290

i have a 2011 sonata 190k miles, spun a bearing, they put a new engine in it free of charge, very happy

15 people found this helpful.
160

Currently facing this problem- have a 2013 sonata with just 60k miles on it. It shut down while driving at ~45-50mph, I coasted off the highway to a safe place and attempted to restart. Got nothing from it but a dash full of lights and smoke from the engine. Had it towed to local mechanic who says the engine is seized and recommended I take it in to dealer. Praying that this gets fixed as easily as everyone above describes.

5 people found this helpful.
100

My Sonata 2012 which already done 172k Km, started creating some abnormal noises in Engine, I am afraid and parked my car. Please advise. Thanks in Advance to all.

2 people found this helpful.
80

I just picked up my 2014 Sonata with the replacement engine on Monday. It took 9 days all up, had a free loaner car from the dealer while they were working on it. My car only had around 79k miles on it but the warranty was actually extended to 120k miles due to the recall. The dealer handled it all and made it very easy for me. I was getting a bunch of white smoke when accelerating, pinging in the engine and excessive oil usage (3 1/2 quarts in 1200 miles).

8 people found this helpful.
60

I just had the same problem with my 2013 Hyundai Sonata GLS 103k miles that I just gotten a fresh oil change on Saturday 1/11/20 , Monday 1/13/20. I was on the highway going 80 mph rushing to work when I noticed a faint noise then as I pressed the accelerator my car stopped picking up in speed as I tried to switch lanes. As I got off on my exit on the ramp and hit the brakes to slow down my car completely shut off. Tried to restart and there was a loud knocking noise & a dash full of lights. Got it towed to the same place I got my oil changed and was told my engine was failing and there was a recall on my engine through Hyundai yesterday. Called the service department gave them my VIN & my car has 4 open recalls including the replacement of the engine. Got it towed to the nearest dealership for inspection. I’m now awaiting an answer & keeping my fingers crossed that they’re going to replace my engine free of charge .

4 people found this helpful.
100

On my first visit regarding recall of engine dealer could not guess the noise, Hyundai dealer kept my car for 2 days and later informed me that everything is fine and asked me to pickup your car. But that bad noise it was like timing chain was still there, after 2 days and run about 100Kms I visited dealer again for the same bad noise, they checked again and kept the car, same day in evening they informed me that there is some noise in engine and we already submitted the approval to Hyundai to replace or repair the engine under recall and warranty. So my Sonata since yesterday is with them.

7 people found this helpful.
100

Not yet, but they informed me that they will provide once they will get the approval.

1 people found this helpful.
90

I am having problems with my 2011 Hyundai Sonata SE. I did all the recalls back in 2017 and the car has been running fine but around November 2019 the check engine light came on. I took it to my friends shop and they told me it was code p0014 (camshaft timing was off). I took it to another friend who made sure all the electrical components were working on the engine and they were. I bought the car at 44k miles, I am the second owner and now it has 67k miles. They reset the codes many times and it came back on over and over again. Since the vehicle is way under the 120k warranty I took it to the dealer to have it checked. They told me that the engine sounded good but that I needed to pay 160$ for a diagnostic which I did. I got the call back saying I needed to replace both my camshaft sensors (intake and exhaust) because it seems to be a sensor problem. They charged me 190$ each for the sensors, 380$ total, I said fine if it will fix the problem let’s do it. (Even though on Amazon the sensors cost about 30$ each from Hyundai themselves). Any how, the parts arrived and they wanted to charge me $209 dollars to change the parts. I decided not to and did the job myself in about 15 minutes (it was VERY EASY TO CHANGE THE SENSORS. I just unscrewed the two bolts and switched it back in and connected the sensor, paying 200$ for a 15 minute job is insane). The check engine went away for about 7 hours but came back on at night. I took it back to the dealer to let them know it was still giving me the same code and check engine light. They stayed with it over night and called me the next day saying that one of their techs reset the code and drove it for 30 minutes and no code came on and the car was ready to go. I kid you not I picked up the car and went around the block to get some coffee at McDonald’s and boom check engine gets back on!!! I take it back to the dealer right away and drop it off saying the same problems occur. 3 days pass by and I get a call and they tell me that it seems to be an engine problem and I might need a new engine!!! To find the root cause of the problem thought they want to charge $400 more dollars to find out what part of the engine is wrong so that then I can pay for parts and labor after that. I said I don’t mind paying the 400$ but since I already paid you $380 for the sensors I’d like to return that SINCE IT DIDNT FIX THE PROBLEM and pay the extra $20 so I atleast know what I’m working with. They tell me that they don’t accept returns on parts!!!! Lol which is insane because I got the parts AFTER THEIR OWN DIAGNOSTIC TECH TOLD ME I NEEDED THAT TO FIX A PROBLEM IT NEVER FIXED. I was fed up and called corporate now I have a case number and am patiently waiting. My guess is that when I checked the car back in 2017 for the recall for the engine everything was fine but from reading online it seems that these engine problems starts to affect the cars after 60k miles! And my car is giving me early warning signs now. The camshaft timing is probably off because the crankshaft is probably messed up. None the less, my car is way under 100k miles and I really hope they keep their word on their warranty. I was really looking to get the new 2020 Sonata but if this doesn’t work out I am done with Hyundai. Hope I get positive news soon! The corporate person that helped says that he thinks that sounds like a recall problem and it should be fixed at no extra cost and that I should of been given a loaner until the problem was fixed. I also forgot to mention that about a year ago my car turned off on me on the highway with my 7 year old in the car. Thank god I was able to maneuver to the side of the road and nothing happened. I waited a few minutes and turned it back on and it hasn’t happened again but thinking about it now, I think the car has been trying to tell something is wrong for sometime now.

7 people found this helpful.
160

Just wanted to update on my earlier post. My engine WAS replaced along with my starter- picking it up later on today. No charges to me other than a $50 deposit on a rental car that was provided to me by Hyundai via Enterprise car rental. To touch on what someone else mentioned above about camshaft sensors- that’s the SAME thing that my car read as the problem while tested... with a seized engine. I’d bet that you will get your engine fixed at no cost to you.

4 people found this helpful.
110

I just got approved in 1 hour at 141,000 miles cylinders 1+2 were toasted on my 2015 Hyundai Sonata 2.0T. I conducted regular oil changes at intervals under required mileage 3500 - 4000 miles i knew nothing of the recall until I noticed that my oil consumption was way too much and started doing my own research. I went through the oil consumption test with one dealership that didn't feel that the company would honor the replacement even though i was burning through a quart of oil every 500 miles...instead the dealership recommended $750 worth of work ignored my pleads and didn't even bother to submit the claim. I went and had the recommended fixes worked on at a local garage for half the price, however the engine light was still on and I had to go to a dealership... I went to a different dealership in the area and was told I was approved for a replacement engine and provided with a rental car at no charge ... If one dealership says you do not qualify for and engine replacement,, do yourself a favor and shop around other dealerships , as i received totally different outcomes.

11 people found this helpful.
40

My 2015 Sonata started using oil at 108,000 miles. All maintenance and oil changes had been done at the dealership. After 3 months, Hyundai approved replacing the engine. I took my car to the dealership in mid March 2019. It's now the first part of February 2020 and I am still waiting on the engine to come in. Since I had another car, I didn't take them up on their loaner car. However, since they have ceased production in South Korea because of the coronavirus epidemic in China, I'm going down Friday morning and telling them I want a loaner - and not a basic car, but one with bells & whistles similar to what my car had on it. This was my third Hyundai. Needless to say, I WILL NOT be buying another one even though I love the car.

4 people found this helpful.
10

This past weekend my 2012 Hyundai Sonata Turbo 2.0 started shaking from a cold start, blew black smoke, blew white smoke, and settled back into normal firing shortly after. The car is at 145,000 miles. I drove to the dealership the following Monday and they said my car was falling in line with other vehicles under the recall. Within 2 months December 19 - February 14th I had lost somewhere around 1 1/2 to 2 quarts of oil. At this time they are going to see if I am losing oil every 1,000 miles as part of the recall procedures. This is my second Hyundai but I did not realize how extensive this recall was or how it could cause a seized engine while driving my vehicle.

1 people found this helpful.
40

Bob answered about a year ago Sounds like you ran it too low on oil and ruined the engine. Do you really think Hyundai owes you an engine? Bob, you posted that a year ago and the answer is YES. There was even a Class Action lawsuit that Hyundai settled because dealers were denying people a new engine. https://topclassactions.com/lawsuit-settlements/closed-settlements/346228-hyundai-sonata-engine-defect-class-action-settlement/ My 2011 never burned a drop of oil. The dealer changed the oil at 97,000 and did not say anything about the oil being low at all. From 97,000 to 102,000 it burned over 2 quarts of oil! So something gives out and the car just starts consuming oil. You can even get a new engine for excessive oil consumption, even if it never knocks or stalls.

4 people found this helpful.
160

My car is currently at the dealership with the exact same problem 2012 Hyundai Sonata engine seized up in the middle of driving on the road NO CHECK ENGINE LIGHT EVER CAME ON!! Took it to the dealership and the mechanic told me this car has been having this issue( engine seizing) currently waiting for approval from Hyundai to replace the engine. Got scheduled oil changes and maintenance. I even personally called Hyundai and asked them what they plan to do because this was definitely NO FAULT of mines. I will update when I hear back from someone. Fingers crossed!! Only had the car a year drove about 25-26,000 miles. Car has always been maintenance on time and had all recalls done.

1 people found this helpful.
245

I just has my engine fail on me on a super busy highway. I have 127,xxx miles so obviously that is over the extended engine warranty. My car was part of the vehicles that were affected by the metallic debris found and was cleared when I took it in for the recall. The engine lost compression on 2/22/20. Skip forward a week later, I get a call from the dealership saying they heard back from Hyundai Corporate and they approved my engine replacement!!!! Even though I am over the warranty. If you're having this issue, just take your vehicle to Hyundai. Its only $126 for them to take a look at it, and if it is covered, the fee gets waived. What's an extra $126 to try and see if Hyundai will cover it! There's hope guys.

3 people found this helpful.
20

My 2011 Sonata starting using excessive oil at 123,000 miles. At 130,889 the oil light flickered on one time and went back off, no check engine light. Started knocking and losing power. I pulled over and oil was only half quart low. I was pretty much putting a quart in at every fill up. I took it to dealer expecting the worse especially since out of warranty. They ended up replacing engine for free and gave me a free rental from Enterprise with the only contingency that it had to be a Hyundai. Rental gets hit and driver takes off. Right now I am out $500 to Enterprise. I found the car and driver, but looks like I will have to go to court to get my money back. Never a dull moment. Got my car back. What type of engine do they use for the replacement? Service manager said bring car back at 1000 miles and he will change oil free and check it out.

2 people found this helpful.
90

This is the link for the 2013\2014 recall check. I just took mine in 3/30/2020 for a recall issue after my engine locked up. The oil was full as it was changed 8 days prior and had a small leak, pulsing vibrations from the engine. Then it starting knocking noise and when I pulled over it locked up on me. Waiting on their "resolution" now. I will let you know. If they don't replace the engine I will go to a different dealership. This should be covered. I think they are waiting on approval. Someone posted the link for the 2011\2012 sonata earlier. Here is the 2013\2014: https://autoservice.hyundaiusa.com/Campaign162/MicroSiteTemplate/MicroSiteTemplateVI NValidate/2904

1 people found this helpful.
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"Bob", you should know what you're talking about before you open your pie-hole. I own a mechanic shop, so I definitely know what I'm doing, but, even I was surprised at how quickly the oil completely disappeared from my 2013 Sonata (due to the bearing failure that prompted the engine recall.) 2011-2014 Sonata/Optima engines are not failing because the drivers are ignorant and refuse to check their oil level. It's a known manufacturing defect .... hence the recall.

11 people found this helpful.
80

Looks like I'm joining the club. 2013 Sonata with 123k miles just seized up like everyone else. No warning but just lost power and the dash lit up like a Christmas tree. I also had smoke. Towed it initially to a local repair shop that told me it seized up but the oil level was fine. Starter was burned out as well. It's at the Hyundai dealer now so starting the process. Glad to see guys with 145k mileage and beyond getting things taken care of. I was concerned they would skimp on the starter but someone else had the same problem covered. This forum definitely gives me hope! I'll update on the verdict

4 people found this helpful.
10

The reason that Hyundai should take responsibility for engine failure is that all sensors failed too - low oil indication, engine temperature indication, engine function indication - all failed. My Sonata 2013 engine shut down on the highway 80kmps with no warning, This is a safety, life&death issue that requires a recall to replace 400,000! engines in North America. I understand it is serious but this is what it means. I just filled a complaint at https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/fc2-cp2.aspx?lang=eng and if we all do maybe Hyundai will be forced to recall.

1 people found this helpful.
80

Update on my 2013 Sonata with 123k miles and a burned out starter - I went to my Dealer and the next day Hyundai approved a new engine (Actually taking a refurbished block and machining it to original specifications and then adding new components to it), and replacing the starter. The dealer gave me the option to buy new hoses & belts without any labor costs since that's included in the covered repair. Obviously took that. They also gave me a 2020 Sonata loaner on the spot so no need to deal with Enterprise on a rental. I asked and it has a different style engine so no worries on it locking up on me. It should take 3 weeks to actually get the engine and we'll see how long from there based on scheduling. Well done Hyundai on the quick response and making it painless

4 people found this helpful.
20

I have same issue with my 2013 Hyundai Sonata I only had less than two years...still waiting on reply at dealership. They say after submitting my oil change paper work, I may have to pay a none refundable break open engine type fee for Hyundai to investigate if they will give me a free engine replacement. Mt starter is all burnt out to they said, after I played the $137 for testing. Either way this is all a huge headache...back and forth to dealership during Covid with kids and no car. Hope it is worth the trouble.

20

Anyone else told to pay a fee to break open engine of $600 for investigation to see if they will cover a new engine replacement?

2 people found this helpful.
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Update: So I initially went to a first dealer. They told me the problem was some cam shaft sensors. I purchased them and put them in myself (the wanted over $200 dollars for a 5minute job). Right after the check engine like was still on. I went back and they told me that they needed to get “deeper” to see what the problem was. I spent $300+ on the sensors and now they wanted an additional +$500 to break down the engine to find out what the problem was. I wanted a refund on the parts and they refused and I am still fighting to get my money back since the diagnostic was WRONG and they told me to get those parts which also didn’t fix the problem!!! This has been so frustrating. I decided to not break down the engine and took the advice of going to another dealer. The new dealer was like night and day. Very upfront and nicer and they actually FIXED THE VEHICLE. It ended up being another sensor that was faulty. I didn’t mind paying the diagnostic fee since this time around it was fixed. I am still fighting the old dealer and I won’t stop till I get my $500+ back for parts and a WRONG DIAGNOSTIC. Do not pay extra money to have the engine broken down. If I would have done that, I would of also been owed that money. Some dealers are just trying to steal money from their customers by giving you faulty fake diagnostics. This is unacceptable.

2 people found this helpful.
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Bob there is a recall on the 2011 2012 Sonata. Metal shavings were not removed near the crank shaft. This causes the car to all of a sudden eat oil and engine will seize. The watranty was moved up to 120,000 miles. She medal shavings get into the oil and then engine failure. The car will not restart. Hyaundai will also give you a loaner car.

2 people found this helpful.

My 2012 Sonata Limited 2.0T has 124K on it and upon hard acceleration had a timing issue with the cam and knock sensor code. They replaced my engine (sub assembly), gave me a loaner and had it fixed for free in less than a week. Can't beat the warranty/recall stance from Hyundai. Too bad it wasn't all new with the heads and turbo, but I'll take it!

I have a Hyundai Sonata 2012 Hybrid Engine Seized I have extended warranty and they will not cover it.

50

I also have a 2011 Hyuandai sonata with 127,000 miles. Mine wasn’t due for a oil change until this month and I went to get on the interstate then boom with NO warning, the car all of a sudden started knocking very loudly and cut off! Thank god I was able to pull over because had I not been able to it could have costed us our lives. I was able to get the car started back up and got it home. Checked the oil and it seemed fine. I had an appointment scheduled to get the oil changed but didn’t make it that far. The car all a sudden will not start. I had no warning at all, no lights or check engine light came on. No knocking or ANYTHING. Just had the car towed to Hyundai and they are calling back today to let me know if I am covered. If not I will have to pay a $127 diagnostic fee but if I am covered, it will be free of charge they said. They have not mentioned a rental car or loaner yet so I will ask once she calls back. I just got this car three months ago and it has been very well maintained. It looks and even smells brand new inside. No interior or exterior damage what so ever. It’s usually quiet and smooth riding. This was suddenly with no warnings at all. I pray they give me a new motor since this happened, but since I am at 127k I am not sure if I’ll be covered, although when the lady initially called me back after looking up the VIN number she said I had a “lifetime warranty” but it appears online it is a “extended warranty” not lifetime. I will update when I know something.

1 people found this helpful.
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Update to my last post: Hyundai just called me about my 2011 Hyundai Sonata and offered me a loner car. A brand new subaru or a Nissan until my car is fixed. She said “I am still submitting all paper work and this takes time but I am positive we will be giving you a new motor”. I am so happy that they are being so understanding and helpful making this whole process easy and not allowing me to be careless in the process.

4 people found this helpful.
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My 2012 Sonata LTD went in for the engine recall in the spring of 2016 and got the "all clear". Skip to June 2016, when knocking and a horrible sound (like a clicking fan for lack of a better description) began. I took it to the dealership and was told that the engine had seized and they would be rebuilding a portion of it. They called me shortly thereafter and told me that I needed to have the entire engine replaced, it would be covered 100% by Hyundai, and a loaner would be provided. Apparently my engine was coming from South Korea and there were issues getting it here. I didn't get my car back until September. Granted, it was all covered, so for that I was thankful. Now here we are, August 2020, my car is back at the dealership waiting for a replacement engine AGAIN. This time it seized up on me on the interstate. Thank god it happened at the exit ramp just down the road from work. I was able to restart it and nurse it to our parking lot. It was taken to the dealership that evening and I received the call yesterday morning confirming that it was the engine and that the first replacement engine is also covered under the recall. Hopefully this doesn't take another 3 months or more. I've been nothing but frustrated with this vehicle with one recall after another. At least everything has been covered. The car has been paid off ever since the first engine, so I really don't want another car payment, but on the other hand, I suppose I'd be better off getting rid of this piece and getting a reliable vehicle.

1 people found this helpful.
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I have a 2015 Sonata Sport and have had multiple engine problems over the past 2 years. Engine light comes on, will not go over 40 mph. Towed to dealer at least 3 times. Have had burning smells & it turned out to be an oil leak & it was repaired for free. At one point they had my car for 3 months & gave me a new car to drive. Now, it is consuming crazy amounts of oil. I was 1700 miles until an oil change & it was down 4 quarts! They are having me bring it in every 1,000 miles for an oil consumption study. First 1,000 miles, it used 2-1/2 quarts. Just install a new engine already. It is a shame because I love this car & I loved my Elantra prior to this car! But I will never buy another Hyundai. :-(

5 people found this helpful.
40

I have gone through the Oil Consumption test with Hyundai over my 2012 Sonata since 80,000 miles. It has gone from burning 1-1/2 qts per 1000 miles now up to 1 qt every 1000 miles! Thats a QUART OF OIL EVERY TWO TANKS OF GAS! The dealer said thats not out of the ordinary! WHAT? I told the dealer and Corporate if I get an oil change every 4000 miles there will hardly be any oil to change...wth? And now the engine is at 120,000 miles and they say its normal to burn that much. Anyone care to chime in on this joke?

4 people found this helpful.
20

My 2017 Tucson had 72,000 miles on it when the engine decided to go. I had the vehicle for one week after it was replaced with a new engine, only to have it break down again one week later. I was told that the cylinder head had a crack in it. I am still waiting for my car. I was given a loaner in the meantime but I do not feel safe driving this vehicle any longer.

2 people found this helpful.
20

I have a 2011 Hyundai Sonata GLS. I bought the car a week ago at a local dealership. I bought the car used with 147000 miles on it. The car fax had nothing about the engine failure of the vehicle. When I bought the car I didn’t realize my oil was so low. Today I was driving and my engine began rattling. Now my car won’t start. I looked up my VIN and my vehicle was affected. The only thing is I don’t think my car will be covered because I have an additional 27000 miles on it. This is crazy. Any suggestions

2 people found this helpful.
10

I have a 2015 Sonata Sport. I was told that the engine would be replaced under warranty as it was also burning 3 quarts of oil every 1k miles. I had noticed a noise around 40k and now am at 66k. They had it for about 3wks. The paper says the short block was replaced. When my car ran good before all the problems, it was so quiet it was hard to tell it was on. Now even after engine replacement. It still sounds like crap to me. It's louder, everything vibrates pretty roughly. Has anyone had this problem? I am planning to take it to another mechanic first to see if anything looks or sounds noticable. Motor mount? Timing? Something? I do not want to take it back to the dealer and have them just say that's normal to back up their work.

1 people found this helpful.
10

I have a 2013 Sonata with 137,000miles. Same thing here....driving and the car shut off and all the lights came on. NO OIL???? I have not missed a required oil change and Hyundai does all my services. Last oil change in June, no issues at all, no oil light ever lit up, no leaks, no smell or smoke. Oil just vanished? I had the car in for a Fuel Tube recall on July 29th. The invoice said they conducted a "multi-point inspection".....one would think that would include checking the damn oil??? I guess not. Well.. I had my car towed to Hyundai nearly 2 weeks ago and they said the engine was seized. I was approved for a new engine but never offered a loaner car! I've had to bum rides to work. Hyundai said thecar would be done yesterday (Monday, October 25) but I've had to call them three times today to find out what the hell was going on. The service manager just called me and said the car engine was replaced BUT...they are having issues with starting the car. (I have had ZERO issues with starting my car) He asked if I had an engine light on when this happened. NO ENGINE LIGHT was on, otherwise I would have had the car brought in. He said there was an issue with the fuel pressure and I would need a new fuel pump???? At the cost of nearly $1,000. Interesting, I was in for a recall on the FUEL TUBE on July 29th.....did they not notice anything with the fuel pressure then??? The service manager said he would submit it for approval to see if they would "help me out" a bit. This is a crock of crap!! Call me dumb but....what all comes with a "new engine" Does it include a fuel pump? Im very upset with PINEHURST TOYOTA/HYUNDAI in PINEHURST NC. I have purchased three cars from them and will NEVER purchase from them or purchase another Hyundai. Thanks for letting me vent!!

1 people found this helpful.
40

I have a 2012 Sonata with 117,000 miles on it. It died at a traffic light and was hard to restart, but it finally did and I drove it home. My husband took it to our local mechanic (not Hyundai) and they said that it needed to go to Hyundai. I took it to Hyundai on Oct 9 to be checked out. They had no rental cars due to covid and backlog at the state, so I had to go to Enterprise and rent a car out of my own pocket. On Oct 10, my sister died and I had to travel to TX from GA. Upon my return on Oct 21, I was told there was no history of maintenance on my vehicle and Hyundai wouldn't make a decision to fix the car without it. I printed out the maintenance history I had on my computer and took it to the dealership. I had not heard a peep out of this dealership until I phoned them on Oct 30. At that time, they said it could take 2-3 more weeks for Hyundai to make a decision and that appropriate maintenance was a factor in their decision. They also denied there was an engine recall and argued with me when I gave them the recall number and told them that my VIN was affected by this recall. This service tech was rude and abrasive and I think they are giving me the runaround. The car is within the mileage and age for an engine replacement. Hyundai had requested photos of the valves which was sent. This Hyundai dealership is under new ownership and none of the prior service people are there any longer. At this rate, this dealership will also be gone.

3 people found this helpful.
160

@dollystormy- I’d be calling a different Hyundai dealership and asking for their help. It was not this hard for me to have my engine replaced or to get a rental on Hyundai’s dime... as it shouldn’t have been. Since the defect is their fault. Remind them of the class action lawsuit they settled on.

4 people found this helpful.
40

I called another Hyundai dealership and said it could take a very long time to get a response because of Covid and that even if approved, it could still be a long time due to lack of replacement engines. I'm ready to say enough is enough and find a different vehicle but if I do, I can assure you it will not be a Hyundai.

1 people found this helpful.
15

I have a 2015 Hyundai Sonata with 128k miles on it. My check engine light came on the other night after I picked up my granddaughter. It was blinking and dinging. It also wouldn't accelerate over 60mph. I didn't have far to go so I drove it home and parked it, it was pretty much empty on oil and I could smell burning oil. I had it towed to the dealership this morning whom in which is pretty positive I will get repaired for free due to a few problems Hyundai is having with their engines. I just hope this is true because I can not afford a big fix. I also hope I am offered a loaner because I will need one. Will keep you updated.

1 people found this helpful.
30

2013 Sonata GLS with 98K miles died on the highway last night. Because its Thanksgiving weekend, had to have it towed home (Hyundai dealership is 2 hours away). Called them to make arrangements for Monday and the first lady said it would be covered and was under warranty. Then when I mentioned a rental car, she transferred me to someone else who was rude and said that I would need every oil change receipt. I said I don't have them, my husband does all of our oil changes because we live out in the country. Rather than put extra miles on the engine we just do them ourselves. We use the correct sythentic oil (5/20) and do it every 6 month, usually under 5K miles. The car is only used to drive kids to and from school. We didnt' use it hardly at all between April and August because of COVID and the kids were home. I did have a tune up and oil change done at a local shop in September. They gave it a good review and said everything was great. I never had any warning lights come on. Never any funny noises or smells. The cars performance never changed. It just died, while going 45 mph. I checked the recalls on my VIN and the only things on it are recall 169, Recall 189, and service campaign 953. Apparently my exact engine was never recalled. I do not know what to do. Going to take it to Hyundai on Monday and if they don't fix it, I guess just leave it there. I still owe almost 2 years payments on it.

3 people found this helpful.

I have a 2015 Hyundai sonata se. This vehicle had about 137,500 miles it went out on me 3 weeks ago. I took it to the dealer , they in fact put me in a rental and replaced my moter. Thank you Hyundai for keeping your word on your 10 yr, 100,000 mile warranty. I will be buying my next vehicle purchase with Hyundai.

120

Vehicle: 2011 Hyundai Sonata se 2.4L On 12/11/2020 I visited a local mechanic to get my fuel injectors cleaned and was at the mechanics for hours. After they cleaned the fuel injectors they took it on a test drive and the vehicle completely shut off without warning and they had to have it towed back to the mechanics. They then told me that my motor had failed and printed me out a statement from Hyundai about the 132 recall on the engine rod bearings. My car had NO OIL in the engine which is super weird considering that I’ve just gotten an oil change about 2,000 miles ago. Right after i got home i called Hyundai USA and explained the issue to a representative. They told me to take the car to the nearest Hyundai dealership to inspect the engine. They game me a case number to call them back and tell them what was found. I was very distraught and hurt because i cannot afford these repairs. The warranty states that an engine replacement to vehicles of 10 years or 120,000 miles will have one replaced for free but my car is 126,000 miles. On 12/16/2020 My car was towed to the Dealership and i explained to a service associate about the vehicle. They told me that a fee of $99 for engine diagnostics would be waived if they found signs of rod bearing failure and would replace my engine free of cost. I am anxiously waiting on a call back with some great news. I have been looking online and found out that alot of people had this same issue with the same symptoms my car had. Some people even gotten a new engine with thousands of miles over the warranty so that gives me hope. I’ll keep y’all updated and please, Pray for me.

4 people found this helpful.
120

Update: On December 24,2020 i called my nearest hyundai dealership which my car had been towed to. They informed me that Hyundai corp. approved my car for a new engine and that the engine had already been at the dealership. The best news i could have heard all month. So they will be replacing my engine free of cost! My car wont be ready until another week which is fine with me considering the great news. They would have offered me a loaner car but there was a waiting list for one, which they put me down for. Here’s my advice to anyone else with the problem i had: Never give up! Regardless of the miles on the car, if it falls under the 132 recall warranty then the engine should be replaced for FREE! Thank you guys! Have a Merry Christmas and a fantastic New Year!!

8 people found this helpful.
40

Have a 2014 tuscon. Died on freeway a few weeks ago with no warning. Towed it to dealer to which I had never been to before. They checked it out and ended up replacing engine at zero cost to me. Even gave me a free loaner 2020 Santa fe for last few weeks. Total bill was a little over 8k. All no charge. Will definitely do business there now just for the no questions asked took care of me approach. I had no idea what me and my family were gonna do. Super grateful. I attached the invoice in case anyone wants to see.

3 people found this helpful.
40

Forgot to add. There was 162k miles on it...

1 people found this helpful.
30

I am so glad I stumbled across this chat - any feedback would be greatly appreciated! My wife has a 2013 Sonata. My daughter was driving it yesterday when it totally died. She was able to glide to the side of the road and we had it towed to our local mechanic. He informed me that the engine was totally seized. He tried to use some type of bar to get it to move but nothing. Also said it was completely out of oil. Odd, since the oil was changed in November with synthetic and the car has been driven sparingly for about a year now as my wife has been remote. We heard about the recall but according to our VIN number we are not a part of that. I have seen some of you folks on here talk about oil consumption tests at the dealer. I am curious if anyone who was able to get a new motor due to the oil issue was NOT a part of the recall? We plan to have it towed to a local Hyundai dealer tomorrow to see what they say and based on feedback from here we will shop around to other dealers as well as call Hyundai corporate to try to have this resolved. Car has 105k..... Would love to hear from anyone who had a positive experience with this who was not a part of the recall. Thanks in advance!

2 people found this helpful.
10

I have a 2012 Sonata Limited (2.4L engine), which i bought in 2014. It currently has about 105K miles. Car "died' 2 day ago along I-287 in northern NJ. No dash board warning lights at all. Got to the shoulder and did the jump thing with no results and then decided to check the oil level. There was none left, just at the very bottom of the dip stick has a trace. I towed(at my expense) to my local mechanic in Oakland. He verified that the engine was seized. Luckily, I have saved my Class action paperwork that I received years ago and re-read it. Drove my other car to the Hyundai dealer in Mahwah and got an appointment to have it looked at on April 12. Seems like a long time to wait but i told them I would have it towed there on that date. Called Hyundai National number (844-317-9571), explained what happened and they gave me a case number. Once determination is made of my car qualifying for engine replacement a case manager will be assigned to me. He will, as i understand it, coordinate a loaner or a rental for the period required to replace the engine. Hopefully, he will cover any towing charges I incurred(about$150). Anyone have any insight as how to deal with the service department? I also asked HYundai national who makes the determination of the engine replacement, the shop manager or someone from Hyundai corporate? Hyundai National told me the determination is made at the shop.

1 people found this helpful.
160

@Hammer2798- my vehicle technically did not fall under the recall, based on the VIN number, but I was still given the same treatment. I have a 2013 sonata that’s engine failed around 43k miles. My in laws have a 2014 Sonata and had the engine do the same at 175k miles. Both were replaced free of charge and both situations warranted a loaner vehicle free of charge until the repairs were completed. I wouldn’t worry too much unless you hear from someone that they aren’t wanting to cover it. Hyundai seems to be backing their consumers, no problem. Whether the exact VIN is included or not and there seems to be many variations of experiences with the same seized engine resulting in a replacement.

2 people found this helpful.
30

Thank you so much for the responses. I am feeling more hopeful that maybe this can be resolved with Hyundai replacing the engine.Guru8QQT5 can you tell me who you reached out to initially? A dealer or Hyundai corporate? Our car has been at the dealer for close to a week. The service manager told me it would be a while before they had a chance to look at it due to a backlog of repairs. He also said that once they looked at it they would reach out to Hyundai corporate, who would then make the determination of what to do. Suitman, that is apparently different from what you were told. We are renting a vehicle now and looks as if we will be for the foreseeable future as this plays out. I would like for Hyundai to be footing that bill as opposed to me. Any guidance as to who you dealt with through Hyundai to approve the repairs and take care of the rental would be greatly appreciated. Thanks again for reaching out!

160

@Hammerman2798- The initial assessment on my vehicle was done by my local mechanic. Once she determined that the engine was seized I had it towed to the dealership and they dealt with it 100% from there. It took about a month to complete the repairs, from start to finish. However, I went into the situation with requests for a loaner from the get go. I THINK I read somewhere that you can submit the costs of your rental to Hyundai for reimbursement but unfortunately I don't have any personal experience to guide you with. The person from our Hyundai dealership was very helpful and spoke to corporate on my behalf. I can say they had to approve my engine for a replacement before they would give me the loaner but that only took maybe 3-4 days for us and I was able to do without a vehicle until that decision was made. The long wait in my case was for the engine to come in and be installed. Talk to the person you have assigned to you at the dealership. Ask lots of questions. They (should be) working with you to have it resolved. They get paid for the repairs either way so I can’t see why they’d not want to get it covered as much as you. I hope you get some answers soon. I know it’s stressful!

1 people found this helpful.
30

Once again, thanks so much for the input. I spoke with the service manager at the dealership this morning. He confirmed that the car needs a new engine. According to him they have sent all the relevant information to corporate and are just waiting on a yea or nay from them in regards to the replacement, which tells me in his mind its a Hyundai issue, otherwise why reach out to them? He expects an answer within a few days but who can say. My guess is nothing will happen on the rental front until corporate (fingers crossed) gives the okay to replace. My instinct was to try to call corporate as well, though I will hold off for now to see if the service manager can push it through. Will stay in contact with him and hopefully get some good news soon!

1 people found this helpful.
10

follow up thought.... My 2012 sonata ltd, if it qualifies, will probable get a new engine. Its trade in value is $4300 to $5900 and Private Party value is $5700 to $7800 Does anyone think they would just write me a check and then they can keep their engine/ not spend the time and money on labor and my scrap car? Is a 2012 with a new engine worth more or less. than a a 2012 with an old working engine?

10

my 2012 sonata ltd DID qualify for the engine replacement and is currently being worked on, I have submitted my towing charger to Hyundai for reimbursement. Will my new engine negatively affect my older trans, my older started, my older a/c or my older anything? JUst wondering..Also has anyone had the new engine replaced and how is it working out?

30

Update: The service manager at the dealership called me on Wednesday and said Hyundai has approved the request to have the engine replaced at their expense! Needless to say, huge relief. Even though our vehicle is not included in the recall it appears as if they will classify it as such for their record keeping purposes. Now the issue is getting reimbursed for the towing (minor) and the rental (major). We have been 5 plus weeks and counting without the car and the rental fees are piling up. According to Hyundai Consumer Affairs they generally do not reimburse until the repairs are complete for some reason. Waiting to hear from a case manager to hopefully expedite that process. The service manager expects the engine to arrive next week but could not commit to when repairs would be done. He currently has EIGHT vehicles getting new motors. Wow. That number is also the reason he has no more loaners available. The process took way too long for my liking but bottom line they stepped up and are doing the right thing. I appreciate all the helpful info from these posts!

10

@suitman: Had the first engine on my 2012 Sonata replaced in Sept. 2016 (after waiting 3 months for the engine to arrive at the dealership). That engine was then replaced under the same recall in 2020. Guess you could say it didn't work out all that well. Thankfully I had zero out of pocket expenses in both cases.

1 people found this helpful.

Just had my engine go out on my 2013 Hyundai Sante Fe sport. I heard the noise felt the knock and immediatly pulled over in the middle of no where. Had to be towed 45 miles to the nearest mechanic and now having to pay $750 to have it towed to the Hyundai dealership. We kept up and have records of oil changes and all the paper work of how many times we had it in the shop with Hyundai. The vin # is not on the engine recall list and we have 112,000. The car should arrive on Tuesday and I hope and pray they do the right thing.

Guru9BT7N1 -- any update on this? My sister's 2018 Sonata died last week. CEL started flashing & loud knocking. Pulled off road, her mechanic was on phone and said he heard the knock. Told her to shutoff engine and get it towed. They checked OBD codes and found none, but mechanic confirmed internal engine damage based on severe knock noises. Car now at a dealer, but can't be serviced until Sept 8 due to backlog. We rented her a car for a month (over $1K) because dealer said no loaners available. They did not offer a rental. Now anticipating Hyundai will cover engine replacement & rental costs. Can anyone comment if I need to get a case # right away by calling lawsuit hotline? I spoke to them (briefly) last week and was told a service advisor will be assigned once the dealer looks at car.

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