CLIMATE CONTROLS NOT WORKING - no heat (2013 ford fusion) - plus more stuff wrong (all at the same time)

40

Asked by hmhearn Jan 17, 2019 at 01:05 PM about the 2013 Ford Fusion Titanium

Question type: Maintenance & Repair

Week and a half ago, Check Engine warning light came on, next day Engine over temperature warning light came on.  Towed car to mechanic where they found mice had eaten through wires and fixed problem.  4 days later, blind spot and cross traffic system fault warnings came on and the park assist, parking brake, and passenger side windows don't work (which I could live with) but  climate controls aren't working (nav, entertainment, and phone on the panel are all fine and functional).  As it's winter and I need defrost etc... I took back to mechanic for investigation.  I'm told that the diagnostics test showed lots of 'codes' misfiring and so they began to search for the problem.  At the time, I asked if it could still be a 'mice issue' ? perhaps they set up house in the dash behind the control panel and did damage and I was told 'probably not'.  Okay, so 4 hours later and I'm informed that they have 'more than likely' ruled out that it is anything under the hood (engine block issue, fuses, wires, etc..) and the next steps are to start removing the dash from inside the cabin.  So after 4 hours and not knowing what the problem is I left because (a) they had only allotted that time for the problem to be fixed and (b) I need to think about money and if I can afford them to 'explore' for the problem when it could take an uncertain amount of hours to rip out the dash.  So I have to wonder after this experience, do onboard computers not help mechanics pinpoint problems?  Possibly not exactly what the issue is but the general area and components of the car that are malfunctioning?  Has anyone encountered this issue before I spend another sizeable chunk of money on investigating to find the problem and then repair ir?  I realize part of finding the problem is to explore but can't this be narrowed down instead of figuring out the problem by way of elimination?  Thanks.    

4 Answers

60

Had the same problem, turned out to be water build up in electrical plugs comming into driver door from car body front COLOUMN, 5 minutes fix

6 people found this helpful.
90

I'm having the same problem, no stereo,no heat or air, no temp in my dash and auto windows. It goes off when it wants. I also have lots of codes popping up. Taking it to a dealer to get fixed along with all the recalls. I've been told it could be the control module. I will find out soon.

9 people found this helpful.
10

Hey guruNX6NC did the dealer found out with the problem was? If so how much was it? I’m having the exact same problems with mine right now

1 people found this helpful.
40

Thanks for the answers to my original question. After the one mechanic spending 4 hours investigating under hood, I was told that I would have to take it directly to the dealership. Did that and about, oh, 15 hours of investigation later, it was determined that is was again mice and rat problems as they got into my doors and trunk and chewed through all kinds of wiring and tubes. What a mess and costs in total just over $3200 Cdn. I just wish the dealer (knowing full well the previous problems under hood had been caused by rodents) would have begun investigating areas of the vehicle which were easier to visually inspect if a problem was evident or not, instead of beginning at the beginning and duplicating work. Anyway, expensive lesson. Only bright spot was I had comprehensive coverage through insurance and only paid the deductible.

4 people found this helpful.

Your Answer:

Fusion

Looking for a Used Fusion in your area?

CarGurus has 383 nationwide Fusion listings starting at $1,995.

Postal Code:

CarGurus Experts

  • #1
    GuruVGPHS
    Reputation
    8,150
  • #2
    Michelle Tapley
    Reputation
    3,080
  • #3
    Katherine Ramirez
    Reputation
    1,690
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Honda Accord
40 Great Deals out of 908 listings starting at $2,799
Used Toyota Camry
49 Great Deals out of 940 listings starting at $2,212
Used Ford Focus
22 Great Deals out of 496 listings starting at $995
Used Honda Civic
154 Great Deals out of 3,390 listings starting at $2,230
Used Ford Fusion Hybrid
8 Great Deals out of 92 listings starting at $4,999
Used Chevrolet Malibu
37 Great Deals out of 1,178 listings starting at $1,495
Used Ford Escape
121 Great Deals out of 4,529 listings starting at $2,995
Used Ford F-150
299 Great Deals out of 15,725 listings starting at $1,712
Used Ford Taurus
82 listings starting at $4,880
Used Nissan Altima
21 Great Deals out of 682 listings starting at $2,000
Used Ford Mustang
49 Great Deals out of 1,268 listings starting at $4,995
Used Ford Edge
74 Great Deals out of 2,289 listings starting at $1,790
Used Toyota Corolla
124 Great Deals out of 1,997 listings starting at $1,995
Used Chevrolet Impala
11 Great Deals out of 118 listings starting at $5,595
Used Ford Explorer
81 Great Deals out of 2,024 listings starting at $2,999

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.