2014 bmw 328i battery or alternator?

Asked by GuruWP2K4 May 19, 2018 at 10:31 PM about the 2014 BMW 3 Series 328i Sedan RWD

Question type: Maintenance & Repair

So 2 days ago the red battery icon showed on my
dashboard “charging malfunction” i took the car to
firestone and they put a new $300 battery to it ,
message still showing , they checked the battery
while the car was on and it was arround 12?
They said it might be the alternator , any advice on
this alternator is $600 dollas ‍♂️‍♂️‍♂️

3 Answers

7,845

For one, don't take your car to Firestone. Find a local shop that specialized in BMWs. Take the car to Autozone and ask them to test your alternator and battery. They should be able to give you a detailed report. While the car is running, the voltage should be around13.6 volts, if not more. I'm betting the alternator is probably shot, but get it checked out first by somebody who knows what they're doing.

2 people found this helpful.

I saw this too late , they said it was the alternator so they change it ($700) now the red battery symbol is gone , but the car is shaking a lot and acelerating when parked and while driving any idea what could it be causing it ? Im so mad and deseperate for help! Thank you.

7,845

Like I said before, forget about Firestone, especially after this. For now, you need to go back there and demand they fix this shaking issue if it wasn't present prior to them replacing the alternator. Whatever it is, it's likely their fault. Check out this site to find a BMW shop: https://www.bimmershops.com/

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