ID's, financial through Car Gurus

Asked by wagnerhaus Oct 07, 2020 at 02:42 PM about the 2002 Ford Excursion Limited

Question type: Car Selling & Trading In

I have started a sale on Car Gurus, but neither buyer nor seller (me) were able to get their banking details verified, thus pushing us to a cash sale.  The buyer deposited $2000 via PayPal.  If something went awry, can I get his ID from CarGurus?  Why couldn't we get our banking details verified?  I was using my credit union, not a national bank

1 Answer
620

Luis answered 4 years ago

This is CarGurus customer support team. Please reach out to us directly to user_support@cargurus.com so we can assist you with your inquiry.

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