I had to have my car towed to the dealership 30 days ago, turns out the problem was due to a software update they had done that messed my car up. How long do I have to give them to fix the problem? They apparently stil don't now how to repair it, the last I heard the engineers were "revamping the software update", but that was 3 weeks ago! Do I have any legal recourse?

Asked by juls011 Sep 25, 2018 at 08:17 AM about the 2015 Kia Sorento LX AWD

Question type: Maintenance & Repair

2 Answers

Call up the KIA America corporate offices and complain.

2 people found this helpful.

Yes they gave ne a rental, I don't know if it's still under warranty because I purchased it used, so it also doesn't fall under the lemon law here. As far as calling corporate I did that too, no help at all.

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