Questionable Dealer did not return a deposit.
20

Asked by Guru95BF68 Jan 09, 2021 at 07:11 AM about the 2016 Mazda MAZDA6 i Grand Touring

Question type: General

About 2 1/2 weeks ago I was in negotiation with one of your dealers which
advertised a car on your web site Flood Mazda.  Initially I gave them a $500
deposit on American Express however the deal fell through. As yet the
deposite  has not been reversed.  I contacted them
but have not been advised by them of any action.  I trust you only deal with
reputable dealerships.  Can you investigate.  Albert Glenn Diggs

3 Answers
41,660

TDolby answered 4 years ago

Cargurus is just a listing ad site and will not advocate for you. I suggest you push the dealer for a refund. Back in the day, when I put $100 check deposit on a vehicle, it took a month till they agreed to mail me a check. I called every 3 days. I suggest you contact American Express if you don't get any resolution.

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F_O_R answered 4 years ago

Do you have a written receipt? American Express can probably help you. Notify them and ask them to help get your deposit back.

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158,475

James answered 4 years ago

They have 30 days from the day you canceled. That's the law. Put American Express on notice about this. I suspect you won't get your money back until the 30th day. Hope that helps! Jim

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