2016 Jeep Cherokee won't start/flashes check engine & oil/battery lights

30

Asked by Veronica Jun 22, 2018 at 06:43 AM about the 2016 Jeep Cherokee Latitude 4WD

Question type: Maintenance & Repair

My 2016 Jeep Cherokee Latitude is suddenly not starting. When I push the
button to start and the console lights just blink at me says there's an
accessory open or whatever and then the check engine light and oil/battery
light flash. I had AAA come out because I thought it was the battery but the
battery is fine. We also simulated installing a new battery to reset the
onboard computer and that didn't work either. I'm so frustrated and sad. I
just bought this car two weeks ago to the day and I'm already having
problems?!?

I'd appreciate any wisdom or guidance.

39 Answers

340

This just happened to mine...did you resolve your situation yet?

34 people found this helpful.
90

Yes. The previous owner had the starter replaced and the technicians didn’t tighten the new starter. It was just by luck that it happened to me

9 people found this helpful.
190

I have a 2016 Jeep Cherokee and mine's is doing the same thing

19 people found this helpful.
180

I just had to have my Starter replaced after 2 years of owning it. I was driving down the road and the accelerator would give my jeep gas but all the lights and radio were on. Come to find out the AC Compressor, Condenser and Expansion Value went out is what the dealership told me and they are replacing it under warranty. I guess if that goes out it'll disengage and cause the gas to not work. Also, they told me once that was fixed the starter needed to be replaced because on test drive it was smoking so now they are fixing/replacing the starter.

18 people found this helpful.
630

has anyone had this issue with the fob Jeep Cherokee Latitudes and not the push button and what has been your resolution?

20 people found this helpful.
180

I am having this issue currently with my 2014 Jeep Cherokee Sport. I'll let you know the resolution once resolved. I'm out of warranty and trying to avoid a huge repair bill from a shop.

18 people found this helpful.
250

My 2015 jeep cherokee sometimes won't start, tells my to push clutch and start. The brake is stiff. It also turns off while I'm driving, the power steering goes out. I've taken it in 4 times to dealership, it's still not fixed!

25 people found this helpful.
210

My 2016 Jeep Grand Cherokee won’t start its done it 4x in the past week. It will start 2 hours after sitting though it’s so weird. Dealership really has no idea what it is.. they said they can do a fuel injection flush but it may or may not fix it.

21 people found this helpful.
1,180

It would be nice if anyone has found a fix for this. Sit in car, push on brake, press the button. Everything lights up, and you hear the clicking sound, but no engine/starter start up. Cycle through a number of times, and eventually it starts. Sometimes I have to walk away and come back a few minutes later, and it will then just start. Typically this happens in the morning. I just filled up with fuel one time and forget to turn the auto engine off (which I normally disengage) - I pulled out onto the road, stopped in traffic, the engine stopped like it should, but then would not restart when I took my foot off the brake - stuck blocking traffic, and again, had to cycle through a number of times and eventually it started. Of course, it never happens at the repair shop - I would love it if anyone resolved this and can post the solution.

83 people found this helpful.
160

Keep really needs to get their act together. I’ve had my 2016 lease, which I got new, and am sitting in a garage because mine will not start. A 2 year old vehicle should not have problems if maintained well.

16 people found this helpful.
80

Jason, did you ever find out what was causing your issue? Mine is currently doing the exact same thing.

8 people found this helpful.
1,180

I did actually find out. Thanks for reminding me to get this up. There's a solenoid under the gear shift, and sometimes it gets sticky. Jeep are the only ones that can get the parts and carry out the repair. So my mechanic tells me, but I haven't really researched it hard, nor have I had it fixed for fear of finding out the cost lol. The work around is to get it into neutral, then start it, then off you go. I hope that helps you, took the auto club and is while to figure it out as we sat in my driveway trying to figure it out, and stumbled across this accidentally. I know it's locked into park, and I am traveling and haven't been in the car for a couple of months, so can't recall that sequence. I think it was foot on the brake, release park brake, move into neutral.. I could be wrong in that though. Ok find out and correct myself if that was wrong. Cheers

27 people found this helpful.
460

I have had the exact same issue recently start with my 2017 Jeep Cherokee. My does have a fob. Vehicle does not turn over or even click like a low battery but all the lights and everything come on. If I use the remote start, car starts just fine or shift down to neutral and then try to start. I did just have my gear shifter replaced about two months ago under warranty so I wonder if something was tightened all the way.

9 people found this helpful.
80

My 2017 Jeep Cherokee is at Jeep now with similar problem. Won’t start sometimes wait and then starts. Sometimes while driving shifter lights up and screen says service shifter. One day radio wouldn’t work another day hatch wouldn’t close using button.The other day while driving stepping on accelerator but car not accelerating. Service dept says I need new battery can’t get at auto zone special one they can only get. Also says bezel and wiring for shifter needs replacing. Not feeling confident with what they’re saying is wrong. Especially when they tell me $360 for parts and labor for just the battery. Anyone have any ideas?

8 people found this helpful.
70

I am currently having this problem with my 2016 Cherokee North. I have an appointment I need to get to and can't start my car! I was running fine 5 minutes ago!

7 people found this helpful.
60

HermSerm they are lying. I got my battery from triple AAA and to cost me about $250-275. Its not that hard to remove 2 screws and put your battery in. Just go buy a new one

6 people found this helpful.
175

SOLUTION: You need a new battery! Read bellow for details: I just had this same issue come up on my 2016 Jeep Cherokee, went to start it nothing and it displayed "Engine Temperature Too Hot" but it was -3 outside and I had not started it for 2 days. I was also getting "4WD System temporarily unavailable" Had to be boosted, drove around and when I shut it off I couldn't start it again, after needing a second boost I had the CAA (AAA) tech test the battery and he confirmed it was completely finished. I went and got a new battery, installed it and it worked right away. I understand that you need to change your battery but I'm literally 2 months out of warranty and this is just unacceptable

14 people found this helpful.
90

My 2015 jeep Cherokees radio would work then after getting home and getting ready to leave again the car wouldn't start. Walked away then after several minutes finally started. The brake seemed to be sticking too. When it started then radio wouldn't work. Battery says it's at 14...(half way) if the Jeep needed a new battery wouldn't a light come on for that??

9 people found this helpful.
1,180

OK - here we go again. See my earlier posts for previous status. I replaced the car battery, and the remote batteries, and for a couple of months there was not a problem at all. Mind you, I never have the auto engine off engaged, I always turn it off for fear of it not starting again while I am in traffic - you on;ly let that happen to you once! Anyway, it is sporadic, sometimes it will start, sometimes it won't. The battery is obviously good, and I had it retested. The alternator is putting out what it should so no problem there. My mechanic has advised me that it is most likely the brushes inside the starter motor are starting to wear, and this should be replaced. Problem is there are none in Australia, and apparently there are 81 on back order for arrival in a month. So what have I been doing to get it started when all else fails? I have been jump starting the car. It is simply a matter of hooking up another car with leads, get in mine, and it will start immediately. To get around finding another car to jump from when this happens, I bought one of those little jump start kits, like a defribulator for your car :) And that has saved me more times than I can count. I really love this car, and this problem leaves a sour taste - if it can be resolved with this, I will be happy. Also noticed creaking coming from the front left side, I have been told this is the arm bushes that need replacing, and it seems to make sense to me, but again, none anywhere in stock! I will update as I go.

8 people found this helpful.
60

Same issue I got the battery replaced seems to be working fine now.

6 people found this helpful.
40

Same issue on 2015 jeep Cherokee got new battery and all is good now

4 people found this helpful.
30

2018 Cherokee. 2013 battery. $160 replacement. Sad. Cannot assume "new" means all is NEW>

3 people found this helpful.
30

Replaced battery in 2016 Jeep Cherokee then get remote start disabled. I can get car to start one time in close proximity to it but won’t start again. Worked fine before battery change. Also, Fob has had recent battery Change as well. Any thoughts?

3 people found this helpful.
175

@GuruRVHLM Do you still have the second set of keys with FOB? I would try that, its possible that the new battery you put in was already low.

3 people found this helpful.
130

I have been reading up on this for a while. I have a 2016 Cherokee. Bought it off leave in March 2019 with about 25,000 miles. A few months in a started getting the message "Start/Stop Unavailable" in the middle of driving. Usually not until I'm at about 50+mph. About 2 months ago I started having problems starting the car. I have a push start and key fob start. Doesn't seem to matter which method I try. When it won't start I have found through trial and error that if I push the start button multiple times quickly (usually 3-4) it will start. One time, on the coldest morning of the year (around 5-10 degrees F) it wouldn't start and I tried my method. Eventually it worked. I drove to the grocery store 3 miles away. Shut the car off and returned 10 minutes later. Wouldn't start again. I tried my method again. It didn't work. I waited and tried again. Then I pressed it over and over. Not sure what that was doing to the car, but I didn't know what else to do. At some point the battery disengaged or something and the car went dead completely. No lights, radio, etc. I sat in the car for probably 10-15 minutes not touching anything. Then I started my process again and it worked. However, I had definitely lost the battery connection or whatever because the clock was off by hours! Strange. I am hesitant about going to the dealer because it sounds like many people are doing the same thing and paying for a mechanic to poke around and guess and then the problem comes back. Somewhere I read about an auxilary battery or back-up battery having a bad connection. Supposedly there is one under the front passenger seat???? I'm very frustrated and don't want/or have the extra money to waste trying to figure this out. Thought I should share what worked for me for the short term at least. I don't think it's the battery. Maybe somekind of loose connection somewhere???? Thanks for everyone's info. I hope one of us figures it out. Sadly, I'm afraid there may be multiple reasons for this happening and that's why it's become so hard to figure out.

13 people found this helpful.
35

Just bought a 2016 jeep trailhawk with 30k miles on it... recently i noticed via a cold start you put the key in, turn it to start, all the lights come on the dashboard and center counsol computer like normal but no start! So if i wait about 20 seconds and try again it starts... anyone figure out whats going on with this?

3 people found this helpful.
40

I had the problem with my 2015 Jeep Cherokee Limited not starting. All the lights on the dash lit up. But would not do anything. It said something about an accessory on or something. So after reading all these posts. Well not all of them. I decided to clean the battery terminals. They did need to be cleaned. That didn't help. I went to charge the battery with my charger. Then realized I had a phone charger plugged into the 110 outlet in the back of the center console. I unplugged it and wouldn't you know. It started right up.

4 people found this helpful.
30

2016 jeep Cherokee trailhawk left me stranded at the gas station after not starting. Would turn on, all lights would work, headlights etc. but would not start. Got a jump, started driving down the road and the check engine light came on. Drove it straight to the dealership and waiting on what they say. Just picked it up from the damn shop last month too after being there for 7 weeks.

3 people found this helpful.
40

Same issue as just about everyone else. Removed my battery and took it to auto zone to be charged. Fully charged, installed and still nothing but one click sound and what almost sounds like a cat saying hew lol. No luck. Guess I’ve gotta Cough up for a tow unless others have suggestions.

4 people found this helpful.
50

I figured out it's the key fob not being detected.

2 people found this helpful.
10

I just bought a 2017 "certified" preowned Jeep Grand Cherokee last week. It refuses to start in the morning. I've had to call AAA every day; even they have to laugh. The dealer refuses to do anything - I want to give the car back. Another dealer has been trying to figure out the problem. We replaced the batteries yesterday and this morning it would not start. Once it gets started, usually requiring a jump, it's OK for the rest of the day. It's back at that dealer now, who was nice enough to give me a loaner but really, why isn't Chrysler helping to figure this out? IMO it's a battery drain that happens overnight which is the longest it sits unused.but we can't locate the source.

1 people found this helpful.

I had the same problem. I looked at my battery terminals and I could see a little bit of white corrosion on the negative terminal. I removed both cables from the battery and cleaned the terminals and cable fittings and the car started again. I know this may not be the cause of the problem in every case, but it is worth a try because it is quick and easy to do and it should be done regularly anyway. When the cables are dirty the car is harder to start and the alternator may not properly charge the battery, which will make the car even harder to start. Every auto parts store sells those male/female wire-brush terminal cleaners for about $3 (US). It is easy to clean the battery terminals, just be careful and be sure to follow all the recommended safety instructions.

50

Replace the battery in the key fob. Key fob is not detected by vehicle. If you use the fob. Push the ignition button with the fob. Can't remember which end but push with fob and foot on brake. Should be ok. I installed new batteries in my fobs and no problems since.

3 people found this helpful.
20

I was amazed at how our 2015 Jeep Cherokee Limited just decided not to start. Everything worked, power windows , radio, sunroof, media screen, headlights, the works, but it would not start, not from the key fob , not from park, not from neutral, tried all the tricks people talked about but no go. I went to Costco this morning and saw a new battery was $144.95 CDN, that’s about $100 US. Took the battery home and stuck it in the Jeep, and ill be damned if the the thing didn’t start. The old battery is charged and works fine in my car. Just for good measure i changed the fob battery as well so we are good to go. Hope you guys have the same result; I wouldn’t have believed it myself after 5 hours of screwing around with jump starts, battery charges, code reading, and basically trying everything because the whole rest of the car worked including the headlights on bright. Cheers!

2 people found this helpful.

I have a 2014 Jeep Cherokee Limited. The first time this happened to me (not starting on initial try, shutting off while driving, unable to shift transmission) dealer replaced all electronic transmission components and eventually the entire transmission. Finally, dealer said the trouble was because last oil change they did not reset the oil warning indicator. No issues for another year then noticed GPS way off, radio sometimes not working, trouble starting again, engine light, sometimes wont shift into gear, electronic accelerator faults. I made sure the oil warning indicator had been reset but still issues. With all these different faults I am suspecting there is faulty logic in diagnostic chips that is causing the various faults.

10

I have a 2016 jeep cherokee. It is keyless start but the break pedal won't engage for me to be able to start the car. Ive replaced the battery in the keyfob and the engine battery is fine. Starter???

1 people found this helpful.
20

You ever fix this? My 2014 grand Cherokee 120 miles will randomly never start. Have replaced Fuel pump Battery Starter. More than 4k in and still randomly won't start when cold It seems to happen more when it's cold but I'm going 2 months no issue and then temperature dropped and 2 days now not starting. No mechanic seems to be able to fix it and the need dealer's are saying in Vermont and nyc they don't want work on jeeps pre 2015

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