How can I report to Mercedes Benz an unsafe situation with one of their cars that could affect other cars of the same type?
My wife s Mercedes Benz B200 which we bought new in 2012 ,with only
about 50,000 kms in total ,had a stange incident . The car was operating at
about 30 kms per hour and suddenly , with the engine still running , the
wheel became very hard to steer and the car slowed down to a minimum
speed to about 5 kms per hour . She managed to park the car which was
later towed to a Mercedes Benz Rep garage (La Merced Pilar Argentina)
where they have diagnosed the source of the problem as wastage of a
sensor in the braking system of the car.
If this sudden complete loss of power and steerage in the car had ocurred a
few minutes later in the middle lane of a 6 lane highway and the car
operating at 100 kms per hour she could have had a serious accident .
The explanation I am being given does not sound satisfactory and in fact if
indeed wastage in a sensor can produce this effect of blocking the car
completely it should be reported to the manufacturer who should correct it in
all similar cars as it can result in life threatening accidents .
