2017 Santa Fe Limited Towing Capacity
We purchased a 2017Santa Fe Limited to tow a 17' trailer with a dry weight of 2,800 lbs. Dealer assured us that the vehicle had a towing capacity of 5,000 lbs & since the vehicle had a "Trailer Prep" all we needed to add was a hitch which they installed & 7pin connector for electric. We also had a brake controller installed. Our problem is that 1 year later after driving & towing trailer, vehicle developed a thumping noise when turning & going across a bump. Dealer said the rear springs were bad from towing & they replaced with heavy duty springs & struts because apparently the vehicle was not properly equipped from factory. Vehicle still makes thumping noise that dealer says is from vehicle sitting too low & putting pressure on bolts due to bad springs. Dealer also tried to install new air springs (bags) to raise vehicle & they blew up. This has been going on for 2 1/2 months & the dealer just want to keep trying to replace springs & not fixing problem. Any suggestions or solutions would be greatly appreciated.