Brand new Nissan Altima 2019 completed shut down and restart the system by itself

20

Asked by Huiling Feb 02, 2019 at 11:32 AM about the 2019 Nissan Altima 2.5 S AWD

Question type: Maintenance & Repair

Brand new Nissan Altima 2019. Only have 300
miles on it. The car completely shut down when
we tried to start the car. Nothing works and the
system restarted by itself and reset by itself as well
after 30 mins. When we brought the car to the
dealership, they cannot figure out what is wrong
and there is no logs recorded in the system as
well.

5 Answers

20

The most ridiculous part is they cannnot reproduce the issue, but it happen to me again the day after I pick up the car from the dealer after the first attempt to the service. The service manager told me that if there is no repairment to the car, it did not count as ‘reparement’ under Lemon Law. I am in MA.

1 people found this helpful.
500

Be armed with your phone at all times. I had very similar problems that continued to get worse over the past 2 years. Read my post about my 2017 nissan altima. Dealership basically told me the same things. Even after I produced video recordings, everyone is guessing. They say there is no record of these problems but I had no problem finding many people with similar problems. Wondering how much Nissan USA knows and is not recalling. Safety became an issue today so now I have to get the correct response from someone....SO FRUSTRATING. Do not wait for someone to get hurt or killed!

1 people found this helpful.

This just happened to me this morning. Car is literally 1 week old with 350 miles on it. Entire system reset and won't recognize keys. Vehicle won't start obviously and dealer is on their way to tow it.

20

This the author of the original post. This issue happened to my car again after the 2nd repair. Just contact the dealership, and check what they are going to do.

1 people found this helpful.

2019 nissan Altima same issue car would not even turn on. Crash sensor keeps coming in. 2nd time to dealer. Everyone at work says to file lemon law

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