Ford Ranger drivers door fire , anyone else had this problem

20

Asked by Guru9GSCV8 Jun 06, 2023 at 08:16 PM about the 2021 Ford Ranger XLT SuperCrew 4WD

Question type: Maintenance & Repair

Anyone else had the Ranger drivers door electricals catch fire

7 Answers

157,505

You should be under warranty. Unless you're over the mileage limit. Let your local Ford Dealer fix it for free! Demand a loaner car too. Hope that helps! Jim

1 people found this helpful.
20

Ford will look at it in a months time if we book it in now and its our daily work wagon, All the dash lights have lit up , like air bags etc and the mechanic says its to dangerous to drive it. Insurance company say they dont cover wiring fire issues

157,505

That's fine. If you're entitled to a loaner vehicle as per the terms and conditions of the warranty coverage drop it off and get your free loaner vehicle. They'll get to it pretty quickly then! Also, don't be afraid to call Ford directly. Look up their customer service number and call if the Dealer gives you a hard time. Ford is hurting right now and the last thing they want is an angry customer who can tell all their friends on social media about their abysmal customer service!! Good luck to you with this! Jim

1 people found this helpful.
20

iTS a great idea and we will give it a go, but whats the chances, do you know if there really is a clause in the Ford warranty that says we are entitled to a loan car. I will try to find it Thanks

1 people found this helpful.
157,505

You're welcome. Glad to help! It should be mentioned in your warranty booklet or the downloadable version of the booklet. Jim

20

Hi James, I cant see any mention of loaner cars in the warranty https://www.ford.com.au/content/dam/Ford/website-assets/ap/au/owner/warranty/Ford- Vehicle-5-Year-Warranty-new.pdf But I found this https://www.ford.com.au/owners/service/t-and-c/ 2. Eligibility Criteria Service Loan Cars are available at Participating Dealers only. Retail and Blue, Silver and Gold Business Fleet Customers who complete a Scheduled Service or require Overnight Warranty Work for their Eligible Vehicle will be eligible for a Service Loan Car Service Loan Car includes a Connected Vehicle and means the Ford Vehicle provided to a customer completing a Scheduled Service or Overnight Warranty Work by a Participating Dealer in accordance with these Terms and Conditions. Participating Dealer means an Authorised Ford Dealer who agrees to provide a Service Loan Car to customers obtaining a Scheduled Service or Overnight Warranty Work pursuant to these Terms and Conditions. , you will be required to bear all costs and expenses incurred in taking the Vehicle to, and in collecting it from, the Servicing Dealer’s premises. I WILL GIVE IT A GO MATE THANKS

1 people found this helpful.

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