Concessionnaires Toyota à proximité (Ottawa, ON, CA)

I was very impressed with my customer service that I received from this dealership. My personal Rep was outstanding and addressed all my questions and needs Immediately. The quick responses and professionalism makes this company a 5 star in my expressions. I would recommend them to anyone who values being treated as a number one top priority customer. Thank you for your great service.

Excellent

answered all questions promptly

Dealer claimed the car should never have been advertised as it was a demonstrator and indicated that it would be removed as a car for sale. It’s still online as a car for sale. It was all a ruse to get you to contact the dealer and then they try to get you interested in another vehicle. Not impressed.

Very respectful and straightforward

They communicated promptly. Would deal with them in future.

Vincent was very patient and helpful on the phone. He talked me through how to navigate the dealer's site and view the Carfax report. Unfortunately, the car sold before I got to see it.

Sales rep (Jonathan) was attentive to my questions, very personable. Took video of the vehicle as photos were not yet posted. Scheduled a test drive, showed me all the vehicle’a features. Easy negotiations. No hidden fees and o pressure to purchase extended warranties or rust proofing. Well worth the drive from Ottawa!