2020 Mazda CX-5 vs 2021 Honda CR-V

According to a Harvard Business Review marketing study, there is such a thing as too much choice. And when the marketplace presents consumers with too much choice, there is a chance they won’t buy anything at all.

For the 2020 model year, there are more than 40 small or compact SUVs available, half of them sold by luxury brands. Small and scrappy Mazda offers three of them: the CX-3, the CX-30, and the CX-5. However, in a marketplace awash in Chevys, Fords, Hondas, and Toyotas, Mazda has trouble standing apart from the established crowd.

What’s the solution? Move upscale into “premium” territory.

Premium is where Buick, Fiat, GMC, Jeep, Mini, and Volkswagen play to varying levels of success. Combining the value inherent in a mainstream brand with the design, materials, and technology common to luxury brands, these premium vehicles attempt to provide more than mainstream for less than luxury.

At the same time, less is more. Because the 2020 Mazda CX-5 has but four similarly sized competitors in the premium class, that makes it easier for a consumer to choose, and more likely that a consumer will buy. The trick is convincing people that Mazda is a premium brand, and the automaker is taking a pragmatic approach to this emotionally charged solution.

Even in a grim year, Honda is selling a staggering number of CR-Vs. The CR-V is the best-selling Honda in Canada, edging out the home-built Honda Civic. The CR-V is also the second best-selling compact SUV, just behind the Toyota RAV4. And it was the sixth best-selling vehicle in Canada in 2021.

So, it’s hard to argue against the CR-V formula. Honda’s been at this almost as long as crossovers have been a thing, launching the CR-V in 1997—a year after the RAV4 debuted.

The funny thing is, aside from sales volume, there’s only one thing the CR-V particularly excels at. Aesthetics are subjective, but it would be hard to argue the CR-V is the best-looking vehicle in its class. It’s not the cheapest. It’s not the best equipped, especially at the middle to lower trim levels. It’s not the fastest, nor is it the quietest, or the most fuel efficient. It’s not even the most reliable, showing up nowhere in J.D. Power's Most Reliable list.

So, what makes it so appealing to Canadian consumers? Let’s see if we can figure that out.