2010 Passat timing chain

10

Asked by Victoria Jan 18, 2019 at 02:18 PM about the 2010 Volkswagen Passat

Question type: Maintenance & Repair

My 2010 VW Passat was at the dealers for the 100K checkup and oil change
for 2 1/2 days.  The very 1st day that i drove it after checkup, not even 10
miles,  the engine light started flickering, it felt like the car wanted to stall.  
Luckily i was near my house.  Called the AAA to have it towed back to the
dealer.  They told me it was the timing chain; engine ruined; $5700 to repair.
Do i have any recourse?  I feel like they should have found the problem.

8 Answers

120

What was your reason to have it serviced? Have you been there before? Did you have any concerns to be addressed during your service visit?

1 people found this helpful.
10

the "perform service" indicator kept coming on. I called for an appointment for the oil change which was due and the 100K service, which is what they told me i need. Yes, i've been there before. I was actually there 2 months prior for inspection and the guy wondered why they didn't change the oil and do the 100k service check at the time.

20

Call this dealership 757-687-3473 and ask for Greg who’s a mechanic. He’s incredibly smart when it comes to Volkswagens cause he went to the school in Germany, he dignosed my timing issue just from the sound of it. He won’t beat around the bush or try to say it’s from something it’s not.

2 people found this helpful.
120

Your in a situation that is unfortunate, and unexplainable I wish you luck.

1 people found this helpful.
43,910

Unlike most VW's, your car engine has a timing chain that normally lasts the life of the engine without being serviced or replaced. It's the cars with the dreaded timing Belt that should be inspected/replaced every 100K miles. I smell a rat. Ask to see the printout of the fault codes or some proof of diagnosis of timing chain failure. I am not entirely sure that this is an "interference engine" that is ruined upon chain failure. Also a flickering check engine light should have set a fault code, and be aware they may have deleted the code so they can lie about needing new engine. The only part I believe is that new engine costs $5700. Get a second opinion even if you have to have it towed.

1 people found this helpful.
120

Good advice these engines had a known problem with the high pressure fuel pump which runs off cam lifter taking out the cam . customer should of had a noisy engine I too smell something bad.

1 people found this helpful.
20

There is a class action lawsuit against VW for the timing chain default... Look it up you might can get something done they settled against VW in dec 2018

1 people found this helpful.

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