VW Tiguan black media screen and radio NOT working

235

Asked by Sblendofgurl Feb 09, 2019 at 11:32 AM about the 2013 Volkswagen Tiguan

Question type: Maintenance & Repair

hey all! my 2013 vw tiguan media screen went black last week. Radio isn't
working, reverse camera isn't working. Bluetooth still connects.
looking to find a fuse for this issue, can't seem to find any paper work with the
proper location for a fuse....
ALSO, i tried to "reboot" and it didn't work.... so assuming a fuse is blown.

9 Answers

235

Update, looks like all fuses are good.. under the hood and that interior compartment located underneath the wheel area. Any other ideas?

11 people found this helpful.
100

I have the same year and model of car and my screen also went black this week!

10 people found this helpful.
140

I have a 2012 and mine did the same thing. There is another fuse for the radio unit itself behind the unit. I replaced that and still got nothing. Checked and I do have power to the unit, I’m thinking my unit is bad, but I don’t wanna replace it if there is something else I’m not trying.

14 people found this helpful.
40

My experience with my 2019 Tiguan info system is a few days before the screen gone blank, I have been using the radio for over an hour while the car was stationery and engine switched off. After I re-booted the system and went on a extended drive, the system is okay again. Whether this has anything to do with it, I don't know. It is just my experience.

4 people found this helpful.

Bluetooth on my 2018 Tiguan paired immediately with an Android for the first 17 months. Stopped suddenly one afternoon. Since then if I draw my unlock pattern first then slip my phone in front of the gear shift it will connect in say 10 seconds. However, the Media won’t connect anymore to show a screen while using Google Drive.

60

when i put gear to reverse nothing comes out and stays on whatever screen i was on. so for me to reset by fuse what number did you guys use?

6 people found this helpful.
190

2014 VW Tiguan, screen just goes to home screen and after a bit, goes to black and back to home screen again. No Nav, no radio, no reverse camera, etc.

19 people found this helpful.
100

ah....hold in Power button for a bit to reboot...it worked finally

10 people found this helpful.

What’s the solution for this problem? Anybody have it? my radio did the same thing and I have a

Your Answer:

Tiguan

Looking for a Used Tiguan in your area?

CarGurus has 2,669 nationwide Tiguan listings starting at $4,934.

Postal Code:

CarGurus Experts

  • #1
    NancyW03
    Reputation
    5,440
  • #2
    Deathjam4
    Reputation
    810
  • #3
    Melodia Stewart
    Reputation
    560
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Honda CR-V
92 Great Deals out of 3,817 listings starting at $1,995
Used Toyota RAV4
88 Great Deals out of 2,026 listings starting at $3,499
Used Volkswagen Touareg
71 listings starting at $7,988
Used Mazda CX-5
60 Great Deals out of 2,820 listings starting at $4,999
Used Audi Q5
68 Great Deals out of 2,193 listings starting at $5,995
Used Volkswagen Jetta
58 Great Deals out of 1,817 listings starting at $1,295
Used Nissan Rogue
108 Great Deals out of 4,724 listings starting at $3,900
Used Jeep Grand Cherokee
109 Great Deals out of 3,274 listings starting at $4,995
Used Hyundai Tucson
86 Great Deals out of 2,166 listings starting at $3,988
Used Volkswagen Passat
8 Great Deals out of 388 listings starting at $2,999
Used Subaru Forester
19 Great Deals out of 1,005 listings starting at $2,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.