Key will not turn in ignition and steering wheel frozen

Asked by Boxster_6523 Mar 13, 2017 at 03:52 AM about the 2015 Ford Fusion

Question type: Maintenance & Repair

The key will not turn in the ignition and the steering wheel is stuck. I have had
3 other people try it and none of us can release the steering wheel.
Any one else had issues??

2 Answers

224,145

Try turning the steering wheel off the stop. There may be tension in the steering wheel causing the lock to not move freely.

1 people found this helpful.
235

Well, you probably have repaired this issue by now. I also had this issue in Feb 2014. As it turned out the Ignition Lock Cylinder needed to be replaced. Fortunately, for me, it was covered under warranty.

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