try turning the fan deflector knob from defroster to full dash vents. If that doesn't free it up
do it a couple of times and if that still doesn't free it up, then you possibly have a faulty
actuator to the deflector. Try putting the fan setting on the lowest possible to limit the
amount of back pressure to the deflector.
The only other thing I could suggest is to check the internet and see if your vehicle has a
cabin air filter, depending on how old the car is and the conditions of where you park it
regularly, that may be plugged up.
Hope this helps...d
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