Is the Jeep Grand Cherokee reliable?

Asked by CuseSearch Sep 13, 2015 at 08:16 AM about the Jeep Grand Cherokee

Question type: Maintenance & Repair

I love the Jeep Grand Cherokee style, but have great concerns over
mechanical reliability and body rust. Seems Jeep owners are dedicated to the
brand, but also seems their Jeeps always have problems, often major, and a
lot of rust on those Jeeps on the road. Am I wrong?

49 Answers

159,355

Jeep vehicles have more problems on average than other vehicles in their class. I personally would not own a Jeep other than a CJ-5, CJ-7 or a Rubicon, but these can be troublesome also.

24 people found this helpful.
159,355

http://www.truedelta.com/ Take a look at TrueDelta, that is a pretty good honest site that rates vehicle by their reliability.

28 people found this helpful.
189,515

Lots of problems, I would stay away...

18 people found this helpful.

Ditto. Chrysler products are inferior. As much as I like to say "Good American steel" Chrysler is a subsidiary of Fiat

16 people found this helpful.
47,835

According to Consumer Reports, the last few years of the Grand Cherokee have been rated Fair to Poor when it comes to overall reliability. They stated the the 2015 model is expected to be ranked at much worse than average or - 134% below average (that's negative 134%). Don't walk away, RUN from the Jeep Dealership!

32 people found this helpful.

Fiat has factories in Argentina, Poland and Mexico where vehicles are manufactured at plants owned and operated by Chrysler for export to the U.S.

10 people found this helpful.
159,355

Uhh Ohh, my Lincoln was built in Mexico.

10 people found this helpful.

But not by Chrysler Bob. Nothing derogatory about any of those places..

6 people found this helpful.
45,255

Oh my- if you think those problems started with FIAT, you are wrong- the Italians are trying desperately to right that ship- why they would bother, I have no idea-

10 people found this helpful.

No, not even started by Fiat. Iacocca (spelling idk) First nearly brought Ford to it's knees with the Pinto then proceeded to bring Chrysler right in to the ground.

6 people found this helpful.

The Italians are making an offer you can't refuse...

10 people found this helpful.
45,255

IDK why Americans would buy all those Grand Cherokees or whatever all those ugly SUV-like Jeeps are- they are horrible- just go back to the Wranglers or the CJ 5s or whatever those Jeeps are called now- they are the only Jeeps, really- Italian boys- do you GET IT??!!

6 people found this helpful.
47,835

Jeep has developed a cult-like following and people will continue to buy them despite the advice we give them (Guess it all started with their use by the soldiers in WWII).

4 people found this helpful.
510

I have had my 2015 Grand Cherokee for 16 months now with nary a problem. Two oil changes and that transmission program recall. That's it. It runs great, rides great. So far, way more reliable than the European brand SUV I had before the Jeep. I know this is a sample of one; but I bought mine based on the experience of a number of work colleagues who have owned their Grand Cherokees for several years.

51 people found this helpful.
240

I bought my Jeep Cherokee Sport used in 2004. It was built in 2001. I am finally retiring it this year. I have had very few problems with it. I love this vehicle and if I could afford to buy another I would.

24 people found this helpful.
180

71k miles on my WK2 2011 Grand Cherokee and not a single issue. Pretty good vehicle and still looks good. If anything I would have bought the 5.7 Hemi but even with the V6 it moves well for a vehicle of its size. Materials are holding up very well, no rust and no issues with the body. I am incline to say that its a better vehicle than most european SUVs and in par with Japanese SUVs which in my opinion do not offer the same level of luxury and toughness as the mine.

18 people found this helpful.
90

Tony Winga I have to agree with you. I have a 2012 Wrangler, in which I have defeated all comers in the sand and gravel, and my wife has a 2015 Grand Cherokee Diesel Ltd. Neither have given us an ounce of trouble and we will stick with them. I know why they seem to have more issues than other well known cars and it comes down to advertising dollars. I have had many other cars and none seem to be any better or worse that a Jeep.

9 people found this helpful.
220

I've had a 2013 Grand Cherokee since new - its now April 2017 - I've had no problems - great SUV - its a Hemi V8 with factory tow package - I tow a 20 ft enclosed car trailer with 3200 lb car - a real pleasure to drive towing or not. I also have an Mercedes ML 350 SUV - I like the Grand Cherokee equally.

22 people found this helpful.
90

2007 Jeep Grand Cherokee turbo diesel ... love it! 245,789 miles and mostly original parts. I just replaced the rear end pulling a 6000 lb. trailer all over the country, ceramic brakes made it to 235K miles, EGR @ 228K miles and I know that it is time to replace the struts/shocks. A rock chip forced me to replace the windshield and I am still on my second battery. Only glitch, is the fiber optic interior lighting seems to have a time degeneration as the interior lights are burning/going out. I do not know where the negatives come from...diesel is awesome.

9 people found this helpful.
100

Got a brand new 2014 Cherokee Latitude in 2015 and Chrysler had to replace the transmission no charge after it failed 4 times after getting it "fixed" at the dealership. Drove multiple loaners for a month. Got an attorney and was awarded the price of the repair. Was an issue with the 2014's. This all ocurred within the 40k mile mark.

10 people found this helpful.
580

Here's a potential conversation starter. I sold Chrysler/Jeep/Dodge (CJD) back when they were owned by Daimler, and I think there's one thing that people don't realize about a percentage of CJD buyers; let me explain.... CJD tends to give large rebates on their cars. Their business model tends to be overprice the car and give a rebate. For example, back in June 2016 I bought a new 2016 Chrysler 200. Sticker price was about $25,700, but with incentives, trade assist from Chrysler, and dealer discounts I paid $15,200. NO LIE!!! (Say what you want about the Chrysler 200, may not be the best $25K car, but it's definitely the best $15K car.) Now, imagine this scenario, an hour before I came into the dealership someone else came in with $15K to spend on a car. They probably would have looked at used cars because who would think you could get a new 200 for that price. So lets say they settled on a late model Honda Accord LX and went to the finance office only to find their credit was crappy and they couldn't buy a car, here's what would have happened next. The customer would have been told, 'I'm sorry we can't finance the Accord, BUT we have a new 2016 200 you can have for $15,200, and because there's so many rebates on the car it won't be a problem getting you finances.' That person would have been thrilled because they never thought they'd be able to get a new car, they would have taken the deal and driven off and I'd never have my car. Believe me, this scenario happened all the time if not daily, definitely a few times a week. Do you think that kind of customer gets all of their regular servicing done? Do you think they will read their manual to determine whether based on their driving habits they should be on Maintenance Schedule A or B? Of course not!!!! They're going to drive the car off the lot, brag to their friends about what a great deal they got on a NEW car and drive it into the ground. I know that's a generalization, but believe me, I saw this happen all the time. Back when I was selling cars it was the PT cruiser or a Neon; anyone could finance a Neon. Now compare this to a Toyota/Honda/Subaru buyer. They do their homework, they watch every video, read every review and are willing to pay a little more to get exactly what they want. That type of customer not only does all their servicing, they also probably read their manual cover to cover. Now that's not to say that there aren't plenty of CJD customers who do their homework and still want a CJD product of course there are plenty. However, since cars like Toyotas Hondas and Subarus tend to not really have very large, or any, rebates, the scenario I described tends not to play out disproportionately at CJD dealerships. There is ABSOLUTELY a larger percentage of 'those type' of buyers driving off the lots with new cars at Chrysler/Jeep/Dodge dealerships than there are at Toyota, Honda, and Subaru dealerships. That in the long run skews the reliability numbers. I can say that I have almost 40K miles on my 200, I RELIGIOUSLY do my servicing (my dealership offers a lifetime powertrain warranty so long as I get all my routing maintenance done at their dealership), and I've only had one small issue shortly after I bought the car with the thermostat which got fixed right away. The enemy of any car, but particular CJD products is not doing the routine maintenance which is why I would never recommend buying a used one because you don't know how it was kept. However, if you buy it new and take care of it, you shouldn't have much of a problem. Now, I know you're going to want to reply about your friend who bought a Cherokee and took great care of it but needed two transmissions before the car had 25K miles on it. Don't get me wrong....shit happens....I'm talking about the big picture. A sample size of one is never that great, but I'll tell you from my experience as someone who was around these vehicles, in general, buy it new, take care of it, and it should do pretty well. One caveat....I was selling these cars when they had the 2.7L V6. Don't ever buy a car with that engine in it. It's like an original model Xbox 360 that you know is gonna red ring eventually, that engine is eventually gonna seize up guaranteed regardless of servicing.

58 people found this helpful.
210

What do you all think about the reliability now on the 2017 and 2018 Grand Cherokee's given that Chrysler/Jeep has had a chance to work all the issues out since the 2014 change over?

21 people found this helpful.
250

Have a 2015 Grand Cherokee Limited, V6. Almost 70,000 miles on it including trail use, camping, kayaking trips, and working/driving in Boston. Not One Problem. I still look forward to driving this beauty every single day. It's amazing. Once they got rid of the Mercedes transmission that was having lots of problems and switched to the 8 speed ZF, as well as introducing the Pentastar V6, most of the problems reported were gone from the line-up. BTW, i had a New 2012 Camry before this thing and by 30K miles it needed brakes and rotors all four corners, 5 software updates and at 40k miles a new transmission. Not to mention 3 recalls for CV joints, airbags and something else....so...no vehicle will be perfect. They all break.

18 people found this helpful.
250

Love this thing. 2.5" lift and 32" tires BTW so not quite stock anymore.

7 people found this helpful.
180

I worked in the service drive of a Jeep Dealership and those Jeep Grand Cherokees were ALWAYS coming in with problems... new ones! And the same ones over and over. One was so bad the dealership bought it back from the owner. Never would I buy one.

18 people found this helpful.
125

I would stay far away from any american viechel. They are ugly and unreliable.

5 people found this helpful.
160

Thats a matter of opinion. New toyota camry had way more service thsn my 2015 grand cherokee. And i think it looks great too. 73,000 miles and goingstrong. Much better than foreign cars that are ugly and unreliable

8 people found this helpful.
160

Camry needed new tran at 40k miles! All new brakes at 30k! Ugly piece of junk. The grand cherokee is tough handsome and reliable.

8 people found this helpful.
10

I have a 2015 Jeep Grand Cherokee at 32,000 miles. Just got the power steering pump replaced this week. It was leaking. After the repair, can still hear metal rubbing noise especially when making right or left turn at low speed. I have had 2005 Camry and Lexus sedan. Each veichel has about 150,000 miles. No major issue.

1 people found this helpful.
70

Stay . Away. From. a. Jeep. I have always been one to love anything with a Jeep logo on it, but theres a 2005 Grand Cherokee sitting in my driveway that can't pull out under its own power. After paying a little over $44,000 for a vehicle I would have never expected this car to have as many problems as it has, and they all started RIGHT after the warranty ran out. Theres too many replacement parts on it for me to remember the actual mileage of when I put them on it, but I'll give y'all some insight as to how "unstock" my Jeep with the infamous Hemi with 158,121 miles actually is. Parts Replaced: All four wheel speed sensors, Both four wheel drive actuators, two wheel bearings/hubs, power steering pump, water pump, starter, transfer case motor, ABS pump, a power steering line that blew on the interstate, engine fan, two driveshafts, ALL FOUR INTERIOR DOOR HANDLES (WTH are broken plastic door handles going to do in an accident), and finally, the transmission solenoid pack has left is sitting like a boat anchor. as many issues as it has had, I don't know if I'm willing to drop $400+ to fix it again.

7 people found this helpful.
90

I have had nearly 40 cars from all the major American manufacturers. I have 100,000 on my Grand Cherokee. All I have done is replaced tires once and routine oil changes. Mobil 1. Best car I have ever owned and I was a lifelong Chevy guy. Reason I am buying another.

9 people found this helpful.
80

I've got a 2017 Jeep Grand Cherokee Altitude with 49K miles on it, and haven't had any issues. I love this thing. I did get an extended warranty though just in case it decides to start having issues.

8 people found this helpful.

Jeeps are now made by Fiat (thanks Obummer). Consider Italian car reliability when selecting a Jeep.

1 people found this helpful.
50

I have a 2003 Grand Cherokee 2003 2wd, 4.0 6 cylinder. 335555 miles and still going strong. Original motor always with synthetic, original trans always with synthetic and Lucas. Runs strong, shifts perfectly, no major issues. Replaced things like starter, fuel pump, alternator, ps pump, radiator, all over 300K miles. Not because they failed, I just have never been stuck and never want to! 2 rear main seals, but they are easy. Oh the power driver seat rail split so I put in aftermarket front seats. Now thinking about a 2015 Grand Cherokee. Hate to do it as I'm curious to see how far I can go with this!

5 people found this helpful.
20

My 03 grand cherokee is the most unreliable vehicle I have ever owned

2 people found this helpful.
140

Owned many Jeeps and still do. Had an 04 , sold it with 213,000 miles. replaced alternator and starter . 4.0 inline 6 Had a 09 , traded it with 188,000 miles. Only replaced a wheel bearing. 5.7 hemi Current;y have a 15 with 55,000 miles . Replaced driver door hinge. No issues otherwise. 5.7 Hemi Wife had an 09 RX350....motor seized at 12,000...external oil line broke, bad design. Trans went at 45,000..and body beginning to rust. Son had a Tacoma....frame rusted and was replaced...body started rusting badly within a year. Toyota / Lexus generally run very problem free, but their bodies are crap. Rust buckets My Jeeps have given me less issues than anything I've ever owned. People here complaining they are junk because Fiat...Current ( up to 2019 so far) are built on MB ML350/GLE platform. Only owned by Fiat. True test will be 2021 body for GC when it uses Fiat Stelvio platform. Right now it.s still a carry over from MB. Lot of haters here I think probably never even owned a Jeep

14 people found this helpful.
60

2014 jeep grand Cherokee, worse car I've ever owned. When new, radio and gps stopped working. Took three trips to dealer to fix. Oil filter housing cracked, oil all over. Rocker arm seized, wiping out cam shaft. Real seal failed, again oil all over. 3 safety recalls, including would go in reverse when trying to put into Park (dangerous). Front shocks had to be replaced at 50k. So much for commercials driving off road. Fucking joke. Now at 78k has another oil leak. More leaks than titanic. Ive owned every piece of shit car, including a pinto. Jeep, fix it again tony, (fiat) by far the worse. Own a 2009 honda pilot with over 113k and no problems. Stay away from jip...i mean jeep. Dealer sucks too.

6 people found this helpful.
20

I bought a used 2006 diesel grand cherokee with 95,000 k's on the clock last year(2018 )Towed a 16 ft caravan from Newcastle NSW to Alice Springs and Ayers Rock via Adelaide and home again, Cost me nothing but fuel and 500ml of oil.That's a bit like crossing the USA from coast to coast and back again. Very comfy, no back ache after 10 and 12 hour stints driving. Is still my daily driver and weekend work horse, getting fire wood for the old man from sons property in the Hunter valley etc. love the jeep!!

2 people found this helpful.
10

my 2016 jeep grand Cherokee has had no problems. I keep up the maintenance and I think that is all it needs. wouldn't trade it for anything! happy camper here!!!!

1 people found this helpful.
20

Driving a 2009 Commander diesel with 175 k kms on the clock. Goes anywhere, outperforms Landcruisers and Patrols on and off road and does it in comfort. Gr eat tow vehicle. Have owned 37 cars , last three Jeeps and and will stick with them. Allthe bad reports from rusted on Toyota and Nissan owners who paid too much and have to try to justify what they wasred.

2 people found this helpful.
10

Have an 08' Liberty and that thing is a beast, off-roads, no issues what so ever- I can honestly say though Jeep stopped making amazing quality cars after 2012. No longer steel frames, it's all aluminum eco/biodegradable crap that explodes on impact. I'm still on the fence to replace this Jeep with a 'new' Jeep because everything on the market now is horribly rated. Disappointing.

1 people found this helpful.
20

I am betting that the ones who are praising Jeep products, either work in the Detroit-based auto industry, or are family of American auto workers. Because theyre the ONLY ones who would try to claim that Jeeps are just as reliable as a Toyota/Honda/Subaru

2 people found this helpful.

Ive been driving Jeeps since High School 1968 the last one was junk 2012 Thank you Fix it again tony ..... switched to fords At least they start>>>>>

10

My 2015 Grand Cherokee has been in my garage 99 percent of the time of purchase of November 2014. It has around 40,000 miles on it. I found a bubble on the hood so took it in to the dealership was told it probably would not be covered. My previous vehicle was a GM vehicle. It had no rust at 10 years. I live in northern Michigan Will not purchase another Jeep.

1 people found this helpful.
20

Thinking about getting a Jeep Grand Cherokee Altitude 17- 19 is that a good choice?

2 people found this helpful.
10

I have a 2017 GC Trailhawk. Use it as a daily driver, take it 4-Wheeling and camping. Never had an issue, car has been flawless. Excellent car both on the road and off. I've driven the Toyota 4Runner and there's no comparison on the road, the Toyota is a top heavy, slow, poor handling truck, and the interior very dated. Off road I've never seen a Toyota go anywhere I couldn't, though if you want to get insane off road I'd recommend a Wrangler.

1 people found this helpful.
20

My 2017 grand cherokee altitude has been to the dealer more than 12 times. They cant fix the awful trasmission clunking or squeeky suspention no matter how many times i take it in. Jeep cares team is a joke also. Never will i buy a jeep again.

2 people found this helpful.

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