Why is this CarGurus site so browser unfriendly? I can't adjust the number of results per page and I can't even open cars in a new page to compare vehicles. This is unlike any of the competitive car sales web sites and is really awful.

Asked by Scott Nov 08, 2016 at 01:08 PM

Question type: General

This site needs a lot of work.  Doesn't work well on IOS devices at all.  Doesn't
let you open multiple cars to compare vehicles.  Restricts number of cars per
page and does not provide for personal preferences like"show all search results
on one page" options.  Half the time, I give up and go to another site because
this one is so frustrating.  

13 Answers

I don't disagree with you that having only 15 results per page and the inability to open the vehicles up in a new tab can be frustrating. The low number of page results is augmented by the speed at which the site filters. With the quick filter speed and the Deal Rating in the search results, you can more quickly and easily narrow down the results to find the best deal on exactly what you are looking for.

7 people found this helpful.
103,245

Also not disagreeing with you. Site has some clunky inefficient layouts. Try the "contact us" at the bottom of the page, give the admins some feedback.

5 people found this helpful.
10

Yup. Won't load the cars I click on. Been like this for over a week. Moving on to other sties...

1 people found this helpful.
20

Yes this is insane,,, all I want is to look at used 2012-2017 ram 1500 and 2500 4by4 and diesel and it’s impossible Why can’t I just punch in what I want to look at? Uuuggghhh

2 people found this helpful.
10

the app sucks it will not stay on the options that you choose. you choose search in a 25 mile radius and it'll go back to 100 miles every time. I uninstalled it faster than you can say uninstall some things suck and some things don't this app does big time!

1 people found this helpful.
10

Can't open search results in new tab = unusable. What sick mind even came up with such deliberate castration of the most convenient BUILT-IN feature of modern browsers...

1 people found this helpful.
10

CarGurus needs to fix their damned UI so we can upload our photos from a Mac. What a terrible site.

1 people found this helpful.

I have no problems at all, but I'm on Samsung android. Always better in every way.

So, its 2024 and still no answer to this post. Looks like a complete waste of time.

Then what is the point in using "contact us" if they dont even look at what theses people are saying. Another company completely focused on $$ with no regard to its customers.

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