Dealer installed a used engine, then said the computer went bad while test driving it, paid to fix that, then said the battery was bad when there were no issues before.

Asked by davebremmer Jul 20, 2015 at 11:34 PM about the 2006 Ford Escape Limited AWD

Question type: Maintenance & Repair

Towed my 06 Ford Escape on a dolly. Engine made noise so I drove it to the dealer. Dealer test drove it also and said I ran the engine backwards and destroyed it. The rear end, transmission, and transfer case appeared to be fine. Dealer replaced engine, then said the computer went bad while test driving it, so he replaced that. Tried to start it, but will only run 30 sec the shut down. Dealer says the code says the hybrid battery is bad. Everything was fine prior to and after towing except engine noise.

Andy answered 9 years ago

Never heard of one being run backwards ur dealer is lying to you

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Bob answered 9 years ago

Improper towing could have spun the engine and damaged it if it turned in reverse or at high rpm. I wonder if it is possible that a certain condition in the transmission resulting from improper towing could have turned the engine possibly even in reverse. Is it possible that the transmission was not set to neutral?

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Dealer installed a used engine, then said the computer went bad while test driving it, paid to fix that, then said the battery was bad when there were no issues before.

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Dealer installed a used engine, then said the computer went bad while test driving it, paid to fix that, then said the battery was bad when there were no issues before.

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