Labor charge for part under warranty. Legal?

Asked by janienmn Feb 24, 2017 at 06:11 AM about the 2009 BMW 5 Series 535i xDrive Sedan AWD

Question type: Maintenance & Repair

Good morning. I recently had the water pump replaced on my 2009 535ix. It was covered under manufacturer's warranty. It went out after 14 months and the shop first argued with me about the length of the warranty. After my boyfriend called autozone, gave the factory part # and was told it had a 24 month warranty the shop finally acknowledged the warranty. Anyway, they still charged me @$450 for labor. Is this legal? I was told by another shop that the labor would have been covered had I brought the car there. Can I sue?

2 Answers
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Rowefast answered 7 years ago

If you purchased a part from an auto parts store that is warrantied for a length of time, and the part fails during that time period, they are only going to warranty the part, not the labor. You would have to have an extended warranty on your car to cover labor costs. It not the fault of of repair shop that a part fails. There out to make a living also.

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