Message center and odometer

Asked by ODH1953 Jul 18, 2018 at 06:15 PM about the 2011 Chevrolet Traverse LS AWD

Question type: Maintenance & Repair

What can cause a message center and odometer display to not appear on the
display dash bore?

5 Answers

1,830

Simlar posts at https://www.cargurus.com/Cars/Discussion-t51747_ds1014246? sntEmlId=3543241233#msg1033293

310

I, too, have this problem. I have a 2013 Traverse LTZ. I tried the tips people gave here and in other forums: 1. Reset settings to Factory Defaults. 2. Unplug battery for 10 minutes and plug back in. 3. Replace ambient light sensor on the dash. 4. Open up the instrument cluster and look for bad solders or lose components. None of these fixed it. I went ahead and got a second-hand instrument panel for 2009-2013 Traverses. I took out the old one. GM Part Number 229-71864. I put in replacement one. GM Part Number 209-07547. The new one doesn't have this issue with the DIC (driver information center). Unfortunately, the mileage is way higher than my actual mileage on the vehicle. I contacted my closest Chevy dealer and they said that they can't and don't program mileage on to a replacement instrument cluster. I'd have to buy one from them at $450 + $250 in labor. They order it from the manufacturer with the specific mileage I need. I'm going to contact other dealers and try to find someone who has the right equipment and can hack it, so that I can use the replacement cluster. I've been trying to find out which part number is the bad one that people have that has this problem. I can say that part number 229-71864 could be the one with this problem or could be one of the part numbers that has this problem. Part number 209-07547 does not have this problem, right now, but could it be one of the ones that could have this problem? I don't know yet. Hopefully, this info helps others with this problem.

3 people found this helpful.
1,830

Arnel, Stay with the used panel for now, ask at your used parts place is they can find one with similar miles to your old one. They have a huge resource to draw on as a rule, els call around. Rockauto.com do sell them but they have been out of stock for a while; wonder why? Their number is DELPHI CL10256 {#20907547, 22792862, 22818841 Meanwhile document your purchase and mileage and keep the old one if you haven't handed it in as a core. Also check out: https://www.ebay.com/b/Instrument-Clusters-for-Chevrolet-Traverse/33675/bn_1357374 AND, as you have it out, send your old one to: https://www.kincercorp.com/product/2009-2012-chevy-traverse-instrument-cluster-repair/ and for $155 they will repair and you get your old mileage back. Be sure to include a note advising the exact problem with the one you have. GM should be ashamed of the failure rate of these clusters, I am surprised a class action has never been filed. Best of luck Ron

6 people found this helpful.

Change or get your Cluster fixed Easy fix. Register new unit with VIN if you get a used one. Used gets you the Orig doner vehicle mileage so do so with care. Super common priblem.

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