2012 equinox usb no files found messge

I’m getting the exact same thing. Apple care hasn’t been able to help either. I found a kinda work around to allow the volume to be changed... After the ‘no files found’ screen comes up, put it in reverse so the camera comes up. It’ll change back to the previous source. Use the control on the steering wheel to switch back to phone then take car out of reverse. You should be able to at least change the volume now. It doesn’t fix it, and I wish someone could figure out what is messed up, but it’s better than nothing for now.

Actually, I think I fixed it... shortly after posting this I had gone out to the car and pulled out the actual USB hub from inside the center console. I checked all the connections and put it back in. Everything works now just like it did before. I’m thinking the wires were loose on the backside of the hub. It’s not held in by any screws or anything, I just kinda pried it gently from the sides. Try that, it may fix it. If not, I suggest replacing that hub. I think it’s fairly cheap on amazon.