Humming and Ratling noise upon acceleration

90

Asked by Roger Feb 24, 2015 at 04:43 AM about the 2013 Ford Explorer XLT

Question type: Maintenance & Repair

During acceleration there is a humming/whining noise then a rattling noise comes as well
during 30 - 40 mph.  Took explorer to 2 dealership service departments and they both
could replicate the issue but not find a solution.

18 Answers

103,215

The dealerships are probably ducking the issue, since it could be tranny related. You're under warranty I assume, so keep 'em after it.

7 people found this helpful.
90

Thanks KenF. Do you or anyone have any suggestions as to how to make them fix it such as steps that you or someone else took? I already suggested that it is the transmission but they said they did not find anything.

3 people found this helpful.
103,215

Does the problem/noise happen consistently? Have one of their techs ride with you so you can point out the exact problem to them. All they did was probably scan it for trouble codes and didn't find any, or put it on a lift and look for loose suspension parts.

2 people found this helpful.
90

Yes it happens every time I drive. I drove with one of their techs and they were able to hear the noise but they said they didn't find anything wrong. That is what is frustrating that they know there is an issue but they can't or won't fix it.

2 people found this helpful.
103,215

If I had to guess, and based on the limited info here, it could be a clutch pack. I assume you under full warranty, so it's the dealership's responsibility to fix this and in a timely manner. Dealers get reimbursed by automakers for warranty repairs on billable parts, but not on diagnostic time. So their attitude is to do little until the part completely fails and then it "ah ha, so that's what it was..." You just have to become the squeaky wheel and keep after them.

5 people found this helpful.
120

I have a 2015 Limited. Has harmonic/vibration from engine compartment in what seems to be 2nd thru 4th gear with light gas pedal pressure- more prevalent going up hill - can't get it to replicate at dealer. Is less noticeable if I press harder on the gas. Ford says they don't have any open bulletins on any issues. Have checked top of & under engine - can't find anything loose. To me it is trans or something associated with it.

6 people found this helpful.
103,215

Cassiecaity, it may be the CV joints causing your vibration - assuming you are referring to a Taurus Limited and not the F150 Limited, for the F150 it might be a worn U-joint.

2 people found this helpful.
120

Thanks Kenf- should have said it is an Explorer Limited with 14000 miles. I think it is the transmission (vacuum issue?) as at light throttle in 2nd -4th, the noise is there on acceleration & deceleration, more noticeable when first starting. At heavier throttle, it is less noticeable or is gone. Need to work with it more to isolate the noise.

6 people found this helpful.
110

I rented a 2016 explorer this weekend. It was fine around town but hot on the interstate

2 people found this helpful.
110

Rented a 2016 explorer this weekend. It was fine around town but when I got up to about 70mph on the interstate here came the rattle and humm. Come to find out the hood is thin and a support under it had come loose from the spot weld. I didn't spot weld but I did take a hand towel and folded it a couple of times and placed it between the cowl and hood where they meet making it snug. I placed it in the center close to the windshield. You will see where they meet. Tested it at 70mph plus on the interstate and it was quiet with no humm or hood vibration. Not a perfect fix but it did make it quiet. Ford should do a recall on this. Hope this helps.

9 people found this helpful.
70

My 2015 Expedition XLT is doing something similar. Slight Howling noise but only upon slightest acceleration.. anything heavier and it goes away. I had to be persistent with getting dealer to agree that they hear the noise. Best place to test is on level interstate with the ability to add - remove slight pedal pressure. happened in 3-6th gear, and not just a rolling noise. Not tires, not in neutral, not sitting still revving it up..

7 people found this helpful.
10

Hi, I have noise in front I feel it's from once I run the car for 10 min after that nothing 2013 explorer it like metal on metal wear but not continually I went to ford workshop thy said there is nothing

1 people found this helpful.
170

I have a2003 Ford Explorer when I start it it has a noise coming from the motor

7 people found this helpful.
40

if it's humming it's most likely bad wheel barrings. Particularly if it gets louder as you accelerate. I had to replace mine (right side)on my 2001 Ford Explorer.

4 people found this helpful.
60

Have you found the answer to the issue yet. My 2020 is making a wired noise like a bad bearing spinning when I accelerate. Going to the dealer tomorrow.

6 people found this helpful.

Hi all, I have a 2020 F.E. XLT. It whines when driving 38-41 mph. I took it back to my dealership and they showed me a letter from Ford Corporate stating they were aware of the problem but that it didn’t affect the performance of the vehicle so they were not going to do anything about it. I had a mechanic from Ford ride with me and he was surprised at how loud it was. To this day they will not fix the issue. I watched a YouTube video where a mechanic stated he thinks it’s the drive shaft. They replaced the drive shaft and it seems to have fixed the problem. So irritated with Ford. Ken M

Your Answer:

Explorer

Looking for a Used Explorer in your area?

CarGurus has 2,065 nationwide Explorer listings starting at $2,999.

Postal Code:

CarGurus Experts

  • #1
    OJ
    Reputation
    31,070
  • #2
    TransAm77
    Reputation
    7,890
  • #3
    Gene Arnett
    Reputation
    7,340
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Ford F-150
321 Great Deals out of 14,968 listings starting at $1,712
Used Ford Expedition
23 Great Deals out of 821 listings starting at $7,888
Used Chevrolet Tahoe
24 Great Deals out of 911 listings starting at $11,900
Used Jeep Grand Cherokee
109 Great Deals out of 3,238 listings starting at $4,995
Used Dodge Durango
46 Great Deals out of 2,266 listings starting at $5,500
Used Chevrolet Traverse
31 Great Deals out of 593 listings starting at $3,995
Used Ford Edge
86 Great Deals out of 2,214 listings starting at $2,950
Used Toyota Highlander
32 Great Deals out of 738 listings starting at $2,495
Used Honda Pilot
40 Great Deals out of 1,271 listings starting at $4,495
Used GMC Acadia
19 Great Deals out of 649 listings starting at $3,949
Used Toyota 4Runner
10 Great Deals out of 304 listings starting at $9,700
Used GMC Yukon
16 Great Deals out of 929 listings starting at $1,225
Used Chevrolet Silverado 1500
202 Great Deals out of 5,975 listings starting at $2,975
Used Nissan Pathfinder
35 Great Deals out of 1,373 listings starting at $4,333

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.