Bought an SUV advertised by David Taylor Cadillac on the CarGuru site and am experiencing problems with the dealership who has been dragging their feet and making no effort to resolve the issues apart from empty promises and excuses like "the sales manager is out of the office" for almost 2 months now. Where else can I seek redress? How can I rate this dealership so others can avoid getting in the same sticky situation?

Asked by Cobra3 Jan 17, 2018 at 08:47 PM about the 2013 Porsche Cayenne AWD

Question type: Car Selling & Trading In

4 Answers

Walk into the dealer and demand to see the manager or owner. Be polite and never take no for an answer. If you did not get the promises in writing you are likely SOL.

158,955

If you have it in writing go make a scene at the dealership while customers are there. I would stand on the managers desk if necessary. SOL is sh1t out of luck.

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