Radio is on BUT NO SOUND 2013 Hyundai Tucson

530

Asked by BB2005 Mar 01, 2015 at 09:57 AM about the 2013 Hyundai Tucson Limited FWD

Question type: Maintenance & Repair

Cannot hear music. Please help

65 Answers

103,735

Gonna say that your internal amp blew. Did you recently change out the battery or disconnect it for any reason? I know on some vehicles it locks out the stereo and you have to input a code for it to work again. It's a pain in the neck safety feature to make the stereo useless if stolen. Check you owners manual if you did disconnect power.

42 people found this helpful.
46,415

There should be a small pin hole near the CD player, you can take a small pin or paperclip put it in the hole push for a few seconds and it should reset the system. This appears to be a common problem for that radio. Here is a link to the Tucson forum: http://www.hyundai-forums.com/yf-2011-sonata-i45/138170-stereo-turns-but-no-audio.html

296 people found this helpful.
Best Answer Mark helpful
530

Thanks guys but Mark Pinned it!!!Have a Bless day. #pinholeworks

53 people found this helpful.
320

Thank you I tried the pin and it worked for me also !!! I was so sad when I heard no sound getting in my car last night i.. i need my tunes in my car .. seen your suggestion tried it and it worked didn't even have to bother my boyfriend to look at it !!! Thank u

32 people found this helpful.
330

Thank you! I also followed your suggestion, and it worked on my 2012 Tucson. I was devastated when I suddenly didn't have any sound the other day, and I thought I would have to spend a lot of money to get it fixed. You saved me a lot of time and trouble! I'm glad I looked online first.

33 people found this helpful.
330

Hello need help , I have a 09 Tuscan and radio stopped working , no pin hole by CD player and all fuses , only 1 actually , is fine , the dealer is asking me to bring it in which is gonna cost me , any ideas ?

33 people found this helpful.
390

On the Tucson w/nav system, the reset is down near the "Phone" button. Actually, it's not a small hole; it's a small recessed button. Just a tip here though. If your radio is working but no sound, copy down all your station settings because resetting will erase your stations.... just saying.

39 people found this helpful.
185

apparently the radio has issues. reset by factory, other "fix" via battery/some other connection thing, and manual button hole reset--nothing works! $800 to replace amp! what!? (have nav, back-up camera, bluetooth, etc) UGH! HELP

16 people found this helpful.
100

Thanks a lot. Pushing the pin reset fixed it for me on my 2011 Tucson w/nav system. I have had the no sound before however that time it was fixed after I turned the ignition off and on again. That method did not work this time.

10 people found this helpful.
185

wish it were that easy for my issue! :( it's frustrating having a nice car w/o sound...trade it now or fix!? UGH!

2 people found this helpful.
40

Thanks Michael!!!!!! I used the paperclip and it worked! You saved me a trip to the dealership. You rock!

4 people found this helpful.
60

Thank you Michael. Works in the Elantra as well.

6 people found this helpful.
40

It worked for me, my husband won't believe I fixed it on my 2013 Elantra! Vicki

4 people found this helpful.
190

Wish the pinhole reset worked for my.. My 2011 Tucson w/nav system still has no sound!!! Any ideas anyone?

12 people found this helpful.
70

My 2011 Tucson w/Nav is also inaudible! I checked the fuses and they test as working. I pushed the reset button and it didn't work for me! Any other suggestions? Carol

7 people found this helpful.
190

Hi, Carol, I discovered that you have to push and hold the reset button until the radio turns off. The reset is located just below the button for the phone. My radio came back on instantly after. Hope this helps.

7 people found this helpful.
20

Worked for me on my 2013 Azera -- Happy Days!!

2 people found this helpful.
20

2011 Tuscon, pushed the little button and it worked. Thanks for saving us time, worry and probably money. Not that I don't trust the dealership, but....

2 people found this helpful.
40

I have 2013 santa fe, it it went out, used ink pen and it worked, but I wonder what caused it

4 people found this helpful.
150

I tried the reset button on my 2012 Hyundai Tucson with the Navigation System and that didn't work for mine any other suggestions I really hate being without my music

15 people found this helpful.
740

Hello, I’ve got the same problem but I’ve got a Hyundai ix35 2013 model. I don’t there is a reset hole or button anywhere. Pleas help!

74 people found this helpful.
100

Did you manage to find the little button? I’m having the same problem!

10 people found this helpful.
20

Wow...nice, it worked. You are the bomb. Thank you,

2 people found this helpful.
90

Adddo. Did you get your audio working. Im having the same problem with my ix 35 2015.

9 people found this helpful.
30

Adddo.did you get the problem fixed i have the same problem with my Hyundai ix35 2013

3 people found this helpful.
70

Did anyone get it fixed? I have a 2014 ix35 and no audio

7 people found this helpful.
10

Baru beli tucson 2013 ..touch screen tidak berfungsi..apakah harus pake pen touch screen..

1 people found this helpful.
10

Thank you. I did it in my Tucson 2013 and is working!!!!!

1 people found this helpful.
40

After calling the dealership and getting a "ball-park" figure of $700 - $800 to replace the radio, I logged onto this site and lo and behold, Michael - your simple solution was absolutely brilliant. I can't tell you how pleased my wife was since it is basically her car. And...to save the "ball-park" figure is an added bonus. You Da Man!

4 people found this helpful.
10

Thank you Michael perfect fix after spending hours trying to check my fuses bless you

1 people found this helpful.
50

Hyndai 1x35,2012.There is no on my radio,what can i do?

5 people found this helpful.
40

Hyundai ix35 2010. Radio was working fine then all of a sudden a screeching beep from speaker with no music sound for radio, CD or AUX. Beep wouldn’t stop unless car off and fuse out. Tried new fuse. Have had an auto electrician inspect and try different speaker but still didn’t work. Any suggestions please?!?

4 people found this helpful.
40

January 5, 2019 Although I am happening upon this forum years after the original post, I am so grateful to God for directing my action this way. My radio stopped working after I went to the car wash where the employees turned my volume up, turned my heat up and just altered things while "wiping" the inside of the car...supposedly. Anyway, I was riding around without sound for about 2 weeks, took my car to a mechanic who directed my to go to the dealership. Came home frustrated and began to inquire online. Praise God, I happened upon this forum and the reset button worked. I am so relieved. Thank you so much Michael !!!

4 people found this helpful.

I took my 2011 Tuscon to an auto audio shop and they said the amp is blown. The problem is that the radio (which works fine) is connected to the amp so if you have to replace one...you have to replace both! I have navigation and blue tooth so the radio alone is pricey. Minimum for both is $1,300. Dealership was minimum of $3,600! I love my music in the car but neither amount trips my trigger! I'll try the pin hole reset thing to see, if by divine intervention, it works!

20

The paper clip worked for me !!! 2013 Hyundai Tuscon, It came right back on !!! Thanks for the info.

2 people found this helpful.
50

I have a 2017 Tucson. This problem has gone on, for 3 years. Regardless of any reset, it will still happen, over and over. You either have volume, when you start the car, or you don't. It happens occasionally, with no reason. New amp, new speaker, 2 battery resets, reset fuse, Manager even drove my car, for a week.. Nothing stops it, from happening again. The lane change indicator sound goes off, as well. So, it's not a radio problem. It's a sound problem!!

5 people found this helpful.
10

Have 2011 Hyundai Tuscan. Reset Pin hole worked...thanks for this question... when I searched problems this was the first forum to pop up. Thank you thank you!!!!

1 people found this helpful.
30

Same issue with my 2011Tuscan 2 days ago. It's all working properly except for the sound. I've done the reset button numerous time, and the battery hard reset. Nothing worked. I most definitely do not have $800 for a new amp. Does anybody have ANY other possible solutions I can try? I would truly appreciate it. Thank you in advance.

3 people found this helpful.
190

I have a Hyundai ix35 and still can’t figure out how to fix it. Been over a month without music. I have changed the fuses, had an update, disconnected the battery. I also put a pin in the small hole next the eject button which I don’t think is a button. I have also tried holding down several buttons. What have I missed?

19 people found this helpful.
40

Hi all Where is the pin hole on the ix35 Trophy ? Thanks in advance

4 people found this helpful.
20

I’ve been frustrated because my radio in my 2013 Hyundi Tuscan just had no sound. My nephew who checked fuse & trying to figure out problem. Then I was talking to my friend & googled it & saw Michael’s post. I got a paper clip in the tiny hole. MY RADIO WORKS!!!! Thank you Michael

2 people found this helpful.
10

Hi GURU8HGLY, please show us which is the little Hole un your radio. I have a tucson 2013 and I have been two months without audio.

1 people found this helpful.

Hi i tried everything but my sound is still not working fro hundayi accent 2013 - display is going on but no sound,

Hyundai ix35 the Siteri keeps cutting into ‘mono’and screeching. On and off it dies this- and then it plays fine for days?? Any advice?

Holy moly. I thought this thread was a joke when I read it. Then I did it to my wife's car....and boom it worked. Thank you for the solution all! James

20

I have 2011 tuscon and I tried the paperclip in the button and still no sound. I need help haven't had no sound for months now.

2 people found this helpful.
10

I tried this on my 2013 Tucson and it worked!! Thank you so much!

1 people found this helpful.
40

Apparently Hyundai has a systematic Audio Problem across the years of fleet vehicles and they are not willing to address. I have written their Cooperate Office, to now avail and have been directed to local dealers, Twice. Hyundai USA does not have nor care about costumer service, I have tried all of the online recommendations, Non-Work, tried the 15min negative battery thing 5 times, replaced all associated fuses, reset twice. I'm about to take the radiator cap off and go to a GMC/Chevy Dealer and find a vehicle that's fits the cap.

4 people found this helpful.
30

I have try the reset before and it works just like always. But this time i did it 5 times whit out of good results. So I disconnect for 15minutes the negative pole from the battery ( note keep your keyless remote handy because the alarm will activated when you connect back the battery) so none of that work .. What i did next is find the amplifier then disconnected while the radio was off and connected back when I turn the radio on .. Good luck guys !

3 people found this helpful.
10

Yay it worked for me! Thanks, my hubby was just searching to buy a new system. This just saved me a bunch of money!

1 people found this helpful.

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