Ford Fusion Energi

Asked by Mark May 29, 2018 at 05:28 PM about the 2014 Ford Fusion Titanium

Question type: Maintenance & Repair

This is the plug in hybrid Energi model.

Replaced 12 volt battery, prior battery was dead.

Car has power and dash lights. However, when the power/start button is pushed, the car will not go into drive mode (drive light will not illuminate). Rather all the electronic system checks rotate through on the dash. This rotation repeats and hitting the ok button does nothing.

Cannot drive the car to the dealer?  Anyone know of special reset process?

2 Answers

30

Had the same issue bud....heres what worked for me. 1) disconnect 12v battery (both - and + cables) 2) disconnect HV battery. To do this: A) Lower rear/passenger side seat B) Locate and remove HV battery disconnect switch access panel....its about 1/2 way up the seat and has a little knob to turn to take off the small panel. Inside, you will see an orange thingy with a white thingy on top of it. Remove white thingy....then follow instructions that are posted next to HV battery disconnect to remove the orange thingy. C) Also make sure the HV charger is not plugged in at the charging port. Once these steps are taken, the car now has NO POWER at all (NOTE: Make sure to not shut the trunk, as there's so keyhole to open it...remember it requires electricity from 12V battery...and it's in the trunk...so dont close the trunk! If you close it, you'll need to drop both seats and use a long stick to snag the trunk release lever located on the inside of the trunk door...kinda a pain in the ass). 3) Back to the 12V battery in the trunk: With all electricity sources disconnected, touch both the - and + cables together. Normally this will create a huge spark and ground crap out, blowing fuses and is not a good experience.....but with all electricity sources disconnected, this step will drain all residual power in any of the capacitors throughout the car. It is recommended to allow them to touch for 10-15 min, but I'm not sure why so long. 4) A) After 10-15 min, separate the 12V - and + cables, and secure the + cable so that it is not touching anything metal (wrap it with a towel if you wanna be xtra careful). B) Now plug back in the HV battery connector behind the seat. Follow the instructions posted next to it....it can be a little tricky to figure out at first. Once plugged in, replace the white thingy to secure it. 5) Connect + cable to + post on 12V battery in trunk , and then - cable to - post on battery. All power is now restored. 6) In the drivers seat, press the on/off button and let it do its checks. Sync will do an update also. while this is taking place, reset the Hybrid driving characteristics---->using the left steering key pad, go to SETTINGS and scroll thru and find "RESET HYBRID DRIVING CHARACTERISTICS." Select it, hold "OK" button for 5 seconds to reset it. Now, depress On/OFF again to turn all systems off. You have just completed a "HARD RESTART" (Reference: http://fordfusionhybridforum.com/topic/7998-hard-reset/ if I confused you) 7) Depress brake & ON/OFF button to turn car to driving mode...and then immediately Turn car off again. Repeat ON/OFF procedure 2 more times, and all warning lights should now seize to illuminate, and you should be back in business! For some reason the very first "Turn on" after a reset wont allow the car to start, and I have found performing 3 back to back ON/OFF cycles tends to clear the warnings and let the car know its all hooked back up. (NOTE: if you get a STOP SAFELY NOW warning after the 3rd ON/OFF cycle, the culprit is probably that the HV Disconnect is not fully plugged in....so go back behind the seat and Redo step 4B above....following the posted instructions more accurately this time ;-). That little plug can be a little confusing.

1 people found this helpful.
Best Answer Mark helpful

Can’t get codes removed last two on right are flashing e and ev. Drove car over 300 miles on highway then drove it below 55 for ten miles two codes came off but not two listed above.

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