Locked infotainment screen

Asked by Judy Feb 20, 2023 at 04:02 PM about the 2015 Chevrolet Equinox 2LT FWD

Question type: Maintenance & Repair

The battery died, and now I have a lock
screen on the entertainment center. How do I
get that off of there?

3 Answers

310,265

The dealer will need to unlock the unit, it thinks it has been stolen. That is what happens when you loose main power. You lucky that nothing else happened due to the power loss. I’ve seen BCM loose programming when that happens. It a good idea to purchase a saver tool, it plugs into the OBD 2 port and keeps everything alive while main power is under repair. I have one that uses a motor cycle battery and it can go for days without any problems.

1 people found this helpful.
1,880

Look in the owners manual it M I G HT cover this. There should be a small card plastic w a 5-8 digit code touch screen enter code. You may be able to go to the dealer w your vehicle and registration and ID and may be able to give you the code from the vin# other wise it will need fetched from the bcm via Tech2 scanner. Looking at 200.00 dollars that route.

Your Answer:

Equinox

Looking for a Used Equinox in your area?

CarGurus has 2,792 nationwide Equinox listings starting at $4,498.

Postal Code:

CarGurus Experts

  • #1
    David Scott
    Reputation
    3,160
  • #2
    GuruY6BYD
    Reputation
    3,100
  • #3
    Gene Arnett
    Reputation
    2,700
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Chevrolet Traverse
35 Great Deals out of 602 listings starting at $3,995
Used GMC Terrain
73 Great Deals out of 2,353 listings starting at $3,000
Used Ford Escape
131 Great Deals out of 4,598 listings starting at $2,995
Used Toyota RAV4
100 Great Deals out of 2,089 listings starting at $3,888
Used Honda CR-V
99 Great Deals out of 3,843 listings starting at $1,795
Used Nissan Rogue
134 Great Deals out of 5,409 listings starting at $807
Used Chevrolet Trax
29 Great Deals out of 1,457 listings starting at $3,499
Used GMC Acadia
18 Great Deals out of 662 listings starting at $3,949
Used Ford Edge
79 Great Deals out of 2,240 listings starting at $2,950
Used Chevrolet Silverado 1500
195 Great Deals out of 5,967 listings starting at $2,975
Used Ford Explorer
87 Great Deals out of 2,048 listings starting at $2,999
Used Jeep Grand Cherokee
122 Great Deals out of 3,221 listings starting at $4,995
Used Mazda CX-5
61 Great Deals out of 2,596 listings starting at $5,495

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.