Audio problems

Asked by Antoinette77 Nov 23, 2016 at 07:23 PM about the 2015 Chevrolet Impala LTZ 2LZ FWD

Question type: Maintenance & Repair

I have s 2015 Chevy impala,  it sounds like I need a
starter  but when it starts my radio doesn't come
on at all,  even the display screen doesn't comes
on,  is it fixable on my own?

4 Answers
8,265

GMCustomerService answered 8 years ago

Hello Antoinette77, We’re very sorry to hear that you’ve been experiencing these concerns in your Impala, and apologize for any inconveniences caused. Unfortunately, because I am not a certified mechanic, I cannot provide you any technical insight or speculate on a cause. However, if you have not brought this to the attention of a dealership yet, I’d be happy to assist you in scheduling a diagnostic appointment. If interested, please send us me an email to socialmedia@gm.com ATTN: Helen at your earliest convenience. Helen GM Customer Care

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GuruTQBNS answered 6 years ago

2015 Chevy Impala not a touch screen I was driving and the radio just turned off I have power time on the radio but the radio will not turn on or play any sound

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